Message System
- Thread starter anewbie2
- Start date
I've gotten it figured out
Just simply remove <a class="off_white" href="/CMD_TICKET">|LANG_MESSAGE_SYSTEM|</a> (<b>|NEWMESSAGES|</b> |LANG_NEW|)
from the footer_bar_1.html
I'm using the enhanced skin by the way. Who would have thought the Message System is in one of the "footer" files instead of "header".
Just simply remove <a class="off_white" href="/CMD_TICKET">|LANG_MESSAGE_SYSTEM|</a> (<b>|NEWMESSAGES|</b> |LANG_NEW|)
from the footer_bar_1.html
I'm using the enhanced skin by the way. Who would have thought the Message System is in one of the "footer" files instead of "header".
It might be referring to the bottoms of the bar and not the page. But there is a on/off switch for this 
When in the admin level goto the Manage tickets page thats under the server management section. On that page is a checkbox to turn the ticket system on or off as well as a box to change the link to point to a 3rd party ticket system, although I believe leaving the box empty will accomplish the same thing you did. Haven't tested it though.
When in the admin level goto the Manage tickets page thats under the server management section. On that page is a checkbox to turn the ticket system on or off as well as a box to change the link to point to a 3rd party ticket system, although I believe leaving the box empty will accomplish the same thing you did. Haven't tested it though.
I already tried disabling the support center but I felt it was better to remove the support link. DA requireds to you to put in a link to 3rd party helpdesk if the built-in is disabled.
Regarding the message center, I have my own message center so I don't want my customers to be confused with two different messaging systems so I removed it too.
Also, I modified the link to site-help.com to point to my support center instead and now my customers only have to click on the Help icon to get assistance for everything.
Regards,
Ben
Regarding the message center, I have my own message center so I don't want my customers to be confused with two different messaging systems so I removed it too.
Also, I modified the link to site-help.com to point to my support center instead and now my customers only have to click on the Help icon to get assistance for everything.
Regards,
Ben