Missing IPv6 after moving account to new reseller

lightningbit

Verified User
Joined
Nov 7, 2008
Messages
35
Hi,

I'm admin of a DA setup, and came across following issue :

some user accounts had (owned) an IPv6 (through the reseller account)

meaning : as per rules of DA, I created IPv6 in the admin panel, assigned a few to reseller A, then in reseller A, I assigned an IPv6 to a user
all good, DNS records automatically created, domains reachable on IPv6, etc....
so no issues so far (that was in the past)

- now a new reseller (B) was created
- then I moved a number of users/accounts from A to B
- deleted reseller A

the accounts themselve have their IPv6 info (including DNS records etc)
but in my admin panel, the previously assigned v6 IP's show free again
when I try to assign them to the new reseller B : that works
but when I try then to (re)assign them (from the reseller B) to the user I cannot select them from the list of additional available IP's, I also cannot remove it from the user to reassign it later, because it also no longer shows on the list of "current" IP's

Any help to resolve the situation is much appreciated
 
Hello,

Thank for the report.

Looking over the script and the DA code, IPs are not touched in the moving process. I'd consider this to be a bug.

However, I wasn't able to reproduce the result where the IP became free..
On my end, the IP was still owned, but set to the wrong/old Reseller (which would be the bug).

I'll change the move_user_to_reseller.sh script to check if the IP is owned. If it is, then it will bring the IP to the new Reseller.

Beyond that, the IP of the User isn't changed. (so it is possible for User to have a shared IP not assigned to the new Reseller)

http://www.directadmin.com/features.php?id=1165

John
 
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