MY EMAIL DO NOT WORK AFTER IP CHANGE

I

Iskandar

Verified User
Joined
Aug 19, 2020
Messages
98
After we managed to change the ip on the direct admin, the email was not working (couldn't send or receive email). How to fix it?

This is like error :

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
retry timeout exceeded
Reporting-MTA: dns; server.imsolutions.co.id

Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Pengirim[email protected]
Penerima[email protected]
Tanggal2021-08-27 09:38
Test

Can you help me..? thank
 
The hostname server.imsolutions.co.id resolves to IP 101.255.121.83. I can ping 101.255.121.83, but I cannot telnet to port 25 on it. I would suggest that your hosting provider / ISP has blocked SMTP. You may need to request that they unblock it.
 
Dear ...
Now i have error 550 authentication required
how to fix it.. Thank
 
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