My server is not working properly with DA

H

hitboy

Verified User
Joined
Jan 26, 2007
Messages
7
Ok my issue is this my server has been running with no problems for a couple months strait. Yet for the last 3-5 hours my websites have been down.. I am not sure what to do at this point as I cant even get into the DA control panel for some reason. My web hosting company said it may have to do with ISP or DNA functions. They also recommend checking the firewall settings that I didnt change as well..

I am wondering how I would be able to get all my sites up and login to the DA system. You may check out my website at http://www.hpkmedia.com
 
I am unable to both ping your server or browse your web site.
so it seems not your isp problem.

since it is not pingable. May be your server hangs (or hardware failure, like power supply, motherboard, ram etc...).
Do you have ssh access, if you can login to the server using ssh you should be able to find the problem.

without ssh access, it is hard to guess what is the problem.

Since you cannot even ping your server, you may need to ask your dedicated server rental provider / colocation provider to reboot the server. (or ask them to check the server at the console)

Most likely your server is hang and need a reboot
 
pkilam said:
I am unable to both ping your server or browse your web site.
so it seems not your isp problem.

since it is not pingable. May be your server hangs (or hardware failure, like power supply, motherboard, ram etc...).
Do you have ssh access, if you can login to the server using ssh you should be able to find the problem.

without ssh access, it is hard to guess what is the problem.

Since you cannot even ping your server, you may need to ask your dedicated server rental provider / colocation provider to reboot the server. (or ask them to check the server at the console)

Most likely your server is hang and need a reboot
Click to expand...


ok I did realize that I can use the ssh using the ip address and root login but I am not sure how to find the problem.. IT seems to to be some type of dns problem. Yet my knowledge is limited and my server providers are idiots when it comes to DA
 
if you can login using ssh to the server, you may try to restart http by using

/etc/init.d/httpd restart


to restart directadmin, you may use:

/etc/init.d/directadmin restart


to restart your dns server, you may use:

/etc/init.d/named restart


you can also use :

ps aux

to see if the the web service (httpd) and directadmin is running.
some of the above command may have minor difference between different os.
See if you can find any hints first from restarting the above services
 
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