MySQL Management ERROR

[arkhalid1986]

Hello,

When i click on MySQL Management Icon i am getting this ERROR

License limits exceeded
9 of 1 accounts currently exist. 3 of 1 Admin/Reseller accounts currently exist.


Does anyone here to let me know what kind of ERROR is this?

 

[factor]

What type of DA license do you have?

 

[arkhalid1986]

I have personal license $24/Y one.

 

[factor]

I have personal license $24/Y one.

DirectAdmin Web Control Panel Pricing

www.directadmin.com

1 account and 10 domains. I thinks you have 9 accounts and 3 resellers.

 

[arkhalid1986]

Can you please tell me how can i update now ? As i have purchase the license

 

[factor]

Can you please tell me how can i update now ? As i have purchase the license

Update what? The license is matched to your ip in the client area.

 

[arkhalid1986]

I am asking that how can i update license then?

 

[factor]

I am asking that how can i update license then?

Do you mean buy a license to support more accounts? If yes I would email sales at DirectAdmin

 

[arkhalid1986]

No i mean to say that i want to upgrade my existing license, that's what i mean.

 

[factor]

No i mean to say that i want to upgrade my existing license, that's what i mean.

Yes that’s why I said talk to sales. This is a community forum. We can’t upgrade your license.

 

[arkhalid1986]

how do i have to talk to sales, When i try to open ticket message showing that there is no support in personal license, please open ticket in community support.

 

[factor]

DirectAdmin Web Control Panel Contacts

www.directadmin.com

The sales email.

or the contact form.

 

[ditto]

Try to change the IP in the license to something else (does not matter what, just some other IP). Then order a new license with the current server IP, and install that license on the server by doing this: https://help.directadmin.com/item.php?id=30 - then cancel the old license.

However I am sure DirectAdmin will help you upgrade the license if you contact them on email: sales at directadmin.com