Need help, license expired.

[Titeuf]

Hello,

I allow myself to write to you because I am blocked with Directadmin.
I currently have version =1.59.4 on a hosting server at OVH, under CentOS release 6.8 (Final).

The problem I am currently encountering is that Directadmin does not recognize my license and when I want to access the directadmin dashboard, it is impossible for me because the license has expired, after verification by OVH the license is still active.

Do you know how I can restart the potential task that will check if my license is correct?
How can I unblock this situation, because it is impossible for me to recover the information stored in the database, which I need to recover.

Edit: of course I tried all these procedures on the directadmin documentation related to license

Thanks for your valuable help,
Cordially
Titeuf.

 

[Titeuf]

Hello,
Can you help me please
Thanks

 

[Zhenyapan]

Centos 6 eol long time ago, DA stopped to serve it in February, then due to a many requests they allowed to update it to new licensing system and give for it +6 months, so now all this stopped, DA works on centos 6 only for those who update it to 1.61.4 at least till July. Now only one path - reinstall server to new OS, that still supported. Don't recommend centos 7 - it EOL les than in 2 years, Almalinux 8.6 already tested and works fine, it EOL 2029. Just make backups and prepare to migrate.

 

[IXPLANET]

Hello,

I allow myself to write to you because I am blocked with Directadmin.
I currently have version =1.59.4 on a hosting server at OVH, under CentOS release 6.8 (Final).

The problem I am currently encountering is that Directadmin does not recognize my license and when I want to access the directadmin dashboard, it is impossible for me because the license has expired, after verification by OVH the license is still active.

Do you know how I can restart the potential task that will check if my license is correct?
How can I unblock this situation, because it is impossible for me to recover the information stored in the database, which I need to recover.

Edit: of course I tried all these procedures on the directadmin documentation related to license

Thanks for your valuable help,
Cordially
Titeuf.

I believe it can ? , just take few minutes for doing an upgrade at least to 1.6.43 for latest rhel6 OS , of course this work for manual update only and not automatic update because new license key is different with your version DA 1.59.

I suggest try contact support first for safe procedure during update if you have license account via directadmin client area.

 

[DirectAdmin Sales]

The 1.59.4 version is definitely the issue here. If your CentOS 6 release is 64-bit, then just follow our documentation for CLI upgrades.

@Zhenyapan is correct about CentOS 6 being EOL but @IXPLANET is also correct about the possibility of a manual update solving your problem, (but only if you are running x86_64 CentOS 6).

The reason for this is that our EOL date for 64-bit CentOS was longer than 32-bit, and the 64-bit version was supported long enough to have binaries compatible with our new licensing system.