no email is sent with the credentials to new customer

[John01]

Problem with email

Once I get a new client, additives in DirectAdmin, no email is sent with the credentials to the new customer.

DirectAdmin: Last Updated Sat Feb 25 10:28:01 2017
Compiled on CentOS 6.0 64-Bit
Last Updated Sat Feb 25 10:28:29 2017

There are some errors in the following file Mainlog.

2017-02-26 13:36:53 1chF4D-000Cpy S3 ** [email protected] F = <>: Unrouteable address

2017-02-26 14:51:53 cwd = / var / spool / exim 2 args: / usr / sbin / exim -qG

Please give your opinion in this, what and how to solve this problem.

 

[John01]

Forgot to mention it.

After a completely new Re-deploy, VPS or reinstall join this mistake all right as soon as DirectAdmin comes online.

When Message System I always correct the incorrect e-mail address, to the correct e-mail. Email a copy of all messages to [email protected]

Then at Reseller Level> Add New User
I fill out the appropriate information from the customer, including email address. But once I used the Submit button, the new user will not receive credentials.

The server may not yet have installed the following plugins.

Administrator Settings
Config Server Firewall & Security

So it's a completely new clean install.

 

[zEitEr]

Hello,

You need to check exim logs and analyze more lines from there.

Anyway "Unrouteable address" might denote that you have issues with connectivity (connections to remote TCP 25 blocked on your server, by your provider or your IP blocked at a destination server) and/or DNS resolvers.

 

[John01]

Hello,

You need to check exim logs and analyze more lines from there.

Anyway "Unrouteable address" might denote that you have issues with connectivity (connections to remote TCP 25 blocked on your server, by your provider or your IP blocked at a destination server) and/or DNS resolvers.

Thank your so, for your comment which I appreciate.

To see more information, to indicate Please, do so that I can post that information here.

I have done the following:

Scan performed Zenmap program, with the IP address and TCP selection. As the following results emerged.


Initiating SYN Stealth Scan at 19:48

Scanning 145.131.3.51 [65535 ports]
Discovered open port 993 / tcp on 145.131.3.51
Discovered open port 22 / tcp on 145.131.3.51
Discovered open port 110 / tcp on 145.131.3.51
Discovered open port 995 / tcp on 145.131.3.51
Discovered open port 21 / tcp on 145.131.3.51
Discovered open port 3306 / tcp on 145.131.3.51
Discovered open port 443 / tcp on 145.131.3.51
Discovered open port 53 / tcp on 145.131.3.51
Discovered open port 80 / tcp on 145.131.3.51
Discovered open port 143 / tcp on 145.131.3.51
Discovered open port 587 / tcp on 145.131.3.51
Discovered open port 26 / tcp on 145.131.3.51
Discovered open port 2222 / tcp on 145.131.3.51
SYN Stealth Scan Timing: About 50.74% done; ETC: 19:49 (0:00:30 remaining)
Discovered open port 465 / tcp on 145.131.3.51
Completed SYN Stealth Scan at 19:49, 59.28s elapsed (65 535 total ports)
Initiating Service scan at 19:49

EXIM FILE

In the file File Editor> /ect/exim.conf
However, the following described in the exim file

# Next line to allow incoming mail submission port 587
# See ook check_recipient second ruleset

daemon_smtp_ports = 25: 26: 465: 587
tls_on_connect_ports = 465

Another test results can be found here

Mail Queue Administration

Under this link in DirectAdmin Mail Queue Administration fills up with messages that are frozen