non consistent number of users in admin and reseller levels

wannaknow

Verified User
Joined
Aug 7, 2007
Messages
10
Total number of users in users.list of each one of resellers is much higher than number of users shown in admin.
Each one of those accounts is "real" - meaning it exists and works

I've tried both
echo 'action=cache&value=showallusers' >> /usr/local/directadmin/data/task.queue
and forcing tally to run - still the same

what else can i check ?
 
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