Not able to select packages inside whmcs self

Pacific Spirit

Pacific Spirit

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Jan 15, 2021
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Netherlands
Hi,

I just installed WHMCS on my server and I connected it without any issue. I tried a second installation, so nulled and licensed but both are installed fine, connection to my DirectAdmin working, when I want to select a package, it doesn't show, not even if I reload it. I did some google work to look for a solution, even WHMCS is not able to help me. Do anyone know how to fix. I enabled Debug logs in WHMCS.

Thanks.
 
Hello,

It is not clear what might be wrong from your description. So you might try and start from reading DirectAdmin logs under /var/log/directadmin/, find related to WHMCS requests lines. Probably you will find some clues.
 
Pacific Spirit said:
Hi,

I just installed WHMCS on my server and I connected it without any issue. I tried a second installation, so nulled and licensed but both are installed fine, connection to my DirectAdmin working, when I want to select a package, it doesn't show, not even if I reload it. I did some google work to look for a solution, even WHMCS is not able to help me. Do anyone know how to fix. I enabled Debug logs in WHMCS.

Thanks.
Click to expand...
Which WHMCS installation are you having the issue with? The nulled or licensed?
 
Pro tip, do not use nulled software, first of all if you are a company and they find out you will receive a nice fine ;-)
+ backdoors, a lot of nulled scripts do have backdoors unfortunately.
 
ResellerWiz said:
Which WHMCS installation are you having the issue with? The nulled or licensed?
Click to expand...
I have the both the same issue.
ericosman said:
Pro tip, do not use nulled software, first of all if you are a company and they find out you will receive a nice fine ;-)
+ backdoors, a lot of nulled scripts do have backdoors unfortunately.
Click to expand...
I know that not to use nulled script, I installed it as test if it was happend with a licensed version only. I can proof that I have deleted it already. And I can show proof of a licensed version.


I also tested it on different servers but without any success.
 
did you use login key with allow some permission and deny other permission ?
 
Replace "reseller01" with your reseller user.
Code: 
echo "$(/usr/local/directadmin/directadmin root-auth-url --user=reseller01)/CMD_API_PACKAGES_USER?json=yes"
Trying called this cli to generate api url and calling with "curl" cli from your whmcs server.
If it on same server, you can use "curl -k " insteat of "echo "
 
Check the Module Debug Log in System Logs in WHMCS and see if you can spot any issues.

Also, make sure you have "Module Logging" set to "On".
 
Pacific Spirit said:
I did enter the product as showed in DA, but after the product is active, it does not create inside DirectAdmin.
Click to expand...
What does the Activity Log in WHMCS show? Any errors or information?

Also, did you make sure to select a default server for DirectAdmin servers in the list of servers in WHMCS?
 
I don't know what's cause issued. But are you sure you create package on Directadmin with correct reseller account that use in WHMCS ?

see in my #8 reply, if it correct it should show list all package.

Not able to select packages inside whmcs self

Hi, I just installed WHMCS on my server and I connected it without any issue. I tried a second installation, so nulled and licensed but both are installed fine, connection to my DirectAdmin working, when I want to select a package, it doesn't show, not even if I reload it. I did some google...
forum.directadmin.com forum.directadmin.com
 
I have copied the name from DA to the WHMCS, so I just follow the steps before but it did not make any changes. If I enter it manual it shows then the package as selection and after I save it does not create those. The one of your post is that I do not have control of the cPanel from where it is hosted. It's a shared hosting due that the File Manager works better as DA.
 
What version of WHMCS are you running?
Did you get it resolved because there were some bugs with the DA module in some versions:
Ie: WHMCS 8.7

MODULE-7831 - Correct handling of "license check failure" errors with DirectAdmin

And version 8.7.2:
MODULE-7934 - Prevent error in PHP 8.1 when collecting usage from DirectAdmin

8.7 Change Log - WHMCS

Changes for all releases and tiers of WHMCS 8.7.
docs.whmcs.com docs.whmcs.com

I don't know but it could be related...
 
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