ns1 & ns2 records

Lumk

New member
Joined
Jan 27, 2011
Messages
6
I have two server ip 41.168.6.65 and 41.168.6.70

If I am on ip 41.168.6.65 and I do a dig I get this:

[root@dmnsrv ~]# dig ns1.theweb.co.za

; <<>> DiG 9.3.4-P1 <<>> ns1.theweb.co.za
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 50266
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;ns1.theweb.co.za. IN A

;; Query time: 53 msec
;; SERVER: 196.7.0.138#53(196.7.0.138)
;; WHEN: Thu Jan 27 16:41:42 2011
;; MSG SIZE rcvd: 34

If I go to www.dnsgoodies.com and do a dns lookup on ip 41.168.6.65 get no records.

I have logged for help at support but wow they are teribly bad
 
I have two server ip 41.168.6.65 and 41.168.6.70

If I am on ip 41.168.6.65 and I do a dig I get this:

[root@dmnsrv ~]# dig ns1.theweb.co.za

; <<>> DiG 9.3.4-P1 <<>> ns1.theweb.co.za
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 50266
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;ns1.theweb.co.za. IN A

;; Query time: 53 msec
;; SERVER: 196.7.0.138#53(196.7.0.138)
;; WHEN: Thu Jan 27 16:41:42 2011
;; MSG SIZE rcvd: 34

If I go to www.dnsgoodies.com and do a dns lookup on ip 41.168.6.65 get no records.

I have logged for help at support but wow they are teribly bad :mad:

Can anybody please help me
 
Who do you use for your DNS? Did you add your name servers at your DNS provider for your domain?
 
I have two server ip 41.168.6.65 and 41.168.6.70

If I am on ip 41.168.6.65 and I do a dig I get this:

[root@dmnsrv ~]# dig ns1.theweb.co.za

; <<>> DiG 9.3.4-P1 <<>> ns1.theweb.co.za
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 50266
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;ns1.theweb.co.za. IN A

;; Query time: 53 msec
;; SERVER: 196.7.0.138#53(196.7.0.138)
;; WHEN: Thu Jan 27 16:41:42 2011
;; MSG SIZE rcvd: 34

If I go to www.dnsgoodies.com and do a dns lookup on ip 41.168.6.65 get no records.

I have logged for help at support but wow they are teribly bad

Who do you use for your DNS? Did you add your name servers at your DNS provider for your domain?

is South Africa we are getting our wholesale band width from a company called Neotel They provie orginatation that is managing the domains is co.za

co.za blames neotel and direct admin Direct admin says all workss and then disapear. Neotel says all is working

Our server are now down since monday
 
Our ip's are provided by a company called neotel and that is where we are connected. They installed the ptr records. Then direct admin checked the servers and say all is fine.

How ever a company called co.za http://co.za/ "controls" the domain.
For them to get the new ip's active they do a test on the server and then acticvate it. This is the email they send me:

Below are the results of the pointer records kinldy ask your service
provider to set up the pointer records.

gabriel@gabriel-desktop:~$ host 41.168.6.65
Host 65.6.168.41.in-addr.arpa. not found: 3(NXDOMAIN)
gabriel@gabriel-desktop:~$ host 41.168.6.68
68.6.168.41.in-addr.arpa domain name pointer ns1.theweb.co.za.
abriel@gabriel-desktop:~$ host 41.168.6.70
70.6.168.41.in-addr.arpa domain name pointer ns2.theweb.co.za.

Regards
Gabriel
 
You really need to get an understanding of how DNS works in order to be setting it up.

Here are the basics

1st step - Registrar
This is the top level and the company who the name is registered with, this is also where you will either host your DNS records for your domain or where you will register your name servers of your own.

2nd step
Server setup, if you are using your own name servers (as it seems you are) you will need to properly set them up in DA.

Once you do this and the DNS propagates everything should work.

If you don't understand this I suggest that you contact someone to do this for you.
 
Last edited:
Can you verify it for me. I thought it was done correctly. The domain was at ip 196.33.14.74 and now moved to ip 41.168.6.65.

The registrar ( domain administrator) says the server is not working and therefore refuses to replace ip 196.33.14.74 with ip 41.168.6.65.

I have my hands in my hair as this seems to be a catch 22

The server 41.168.6.65 was ip 196.33.14.74 and worked 100% for years. All i did is to do a IP change and license update.

That was on Monday. Now all what is happening the administrators claim it is direct admin direct admin claims it is the administrators and so it goes.

If I do host ..

[root@mail ~]# host 41.168.6.65
65.6.168.41.in-addr.arpa domain name pointer ns1.theweb.co.za.
[root@mail ~]#

it is fine.
This is the dns records on 41.168.6.65

Name Type Value Select
mail A 41.168.6.65
mnvp A 41.168.6.72
ns1 A 41.168.6.65
ns2 A 41.168.6.70
pop A 41.168.6.65
smtp A 41.168.6.65
theweb.co.za. A 41.168.6.65
www A 41.168.6.65
theweb.co.za. NS ns1
theweb.co.za. NS ns2
mail MX 10
 
Here is what I'm seeing

theweb.co.za

shows name servers of

ns2.theweb.co.za. ['196.33.14.74'] [TTL=86400]
ns1.theweb.co.za. ['196.33.14.74'] [TTL=86400]

but they show no record of your domain existing.

So until your domain admin changes the IP to the new ones, you are stuck it seems. I'm not sure why they will not update your IP for you.
 
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