old emails are automatically deleted

pixGT

Verified User
Joined
Feb 3, 2020
Messages
145
I have been using Direct Admin for about two years now. But recently I started getting various complaints from my customers. They say their old emails are automatically deleted. What causes this email to disappear?
 
Server Manager - Administrator Settings - Tab Email-Settings - Purge Spambox / Trash data after (days) ...
 
Ok thats correct, to not delete. Can you see any common behaviour when mails got deleted, ex. same mailbox size (could be a hint for a setting), or at the same day in month (could be hint for a cronjob) ?
 
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