Outlook not connecting to mail server

M

mikelato

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Jan 25, 2010
Messages
74
Hi,

I am trying to setup outlook to connect to my server and I am having issues. I am able to send mail but when outlook attempts to get incoming emails it fails.

So my question is, what are the default settings to use in outlook on a default DA installation?

NOTE: The test email that outlook sends to test the outgoing server works fine, but it fails when it checks the incoming server.

Thanks,
Mike
 
mail.yourdomain.com port 110

Authenticate with the full email address and password.
 
mail.mydomain.com doesn't work, when I change that port to 443 it at least connects but does nothing more. Where do I find the maillog?
 
mikelato said:
mail.mydomain.com doesn't work, when I change that port to 443 it at least connects but does nothing more.
Click to expand...

Well nobody told you to change it to 443. Did you really think you were going to be able to get mail from the web server instead of the pop3 server?

The maillog is /var/log/maillog

But if you are not the administrator then that is not going to help you and thus you will need to contact your hosting company.
 
I tried that because of a suggestion from someone else. So to clarify, no, i did not think it would work but I figured giving you more information than necessary wouldn't hurt. As far as I am concerned that could be useful information in troubleshooting. There is no need to be rude about it.
 
The comment was not designed to be rude but to make you think about what you were doing.
 
Check your server firewall make sure its not blocking port 110.

Open up command prompt on the client pc and try:

telnet serverip 110

If you dont get a response then there is a firewall blocking the connection somewhere.
 
The telnet command isnt working on my vista ultimate 64bit OS for some reason, but I checked the firewall via root and 110 is open. Here is the output from maillog.

Feb 3 08:42:27 server1 spamd[3088]: spamd: connection from localhost [127.0.0.1] at port 56134
Feb 3 08:42:27 server1 spamd[3088]: spamd: setuid to admin succeeded
Feb 3 08:42:27 server1 spamd[3088]: spamd: processing message (unknown) for admin:502
Feb 3 08:42:27 server1 dovecot[2586]: pop3-login: Aborted login (no auth attempts): rip=SERVERIP, lip=SERVER IP
Feb 3 08:42:27 server1 spamd[3088]: spamd: clean message (3.3/5.0) for admin:502 in 0.2 seconds, 629 bytes.
Feb 3 08:42:27 server1 spamd[3088]: spamd: result: . 3 - FH_HOST_EQ_VERIZON_P,MISSING_DATE,MISSING_MID,RCVD_IN_PBL,RCVD_IN_SORBS_DUL,RDNS_DYNAMIC scantime=0
.2,size=629,user=admin,uid=502,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=56134,mid=(unknown),autolearn=no
Feb 3 08:42:27 server1 spamd[2997]: prefork: child states: II
Click to expand...

Please let me know if you see anything that may help me fix my issue.

Thanks again,
Mike
 
Just as an update I ran the telnet command on my xp machine and it responded with...

+OK Dovecot DA ready.
Click to expand...

So it seems that the port is open and working properly.
 
PROBLEM SOLVED:

I enabled SSL on the dovecot service and the location of the key files were incorrect. I adjusted the dovecot.conf to point to the correct key files and it works perfectly now.

Thanks for everyones help,
Mike
 
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