OVH host unwilling to provide license key

moon_88

Verified User
Joined
Apr 17, 2021
Messages
6
Hello,

We recently purchased a Directadmin license with OVH host of 6 months under the " License ID xx" as they did mention it, for a fresh install on a dedicated server operating with Centos7.
The issue is that when following the installation tutorial that they recommand (https://operavps.com/install-directadmin-on-centos7/) I get stuck at providing the License Key, when contacting OVH support and asking them whether to provide the license key or to install it themselves they literally explain that this a software issue on which they can't intervene.
What to do??
 
Hello,

We recently purchased a Directadmin license with OVH host of 6 months under the " License ID xx" as they did mention it, for a fresh install on a dedicated server operating with Centos7.
The issue is that when following the installation tutorial that they recommand (https://operavps.com/install-directadmin-on-centos7/) I get stuck at providing the License Key, when contacting OVH support and asking them whether to provide the license key or to install it themselves they literally explain that this a software issue on which they can't intervene.
What to do??
[edit: After mailing to directadmin support they provided me the license key, thaks a lot]
 
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