Password reset bug!

MaXi32

Verified User
Joined
Jul 25, 2016
Messages
658
Location
The Earth
Hi, I tried to reset password from the client login. Then, a link of password reset sent to my email. I clicked on that link and then another email containing a password successfully sent to me.

After that, I use that temporary password to login, then I change the password at the setting.

The system said that I have successfully changed the password.

When I log in using the password that I have changed, I cannot login it said "Invalid Login, Try Again."

I repeat this step for more than 5 times and still I cannot change my password. And now the system has locked me out from doing a password reset.

I'm not able to login into the system. Please help!!! Urgent!

Anyone having the same problem?
 
Solved

It was a password bug for a certain characters. Got replied from the ticket. Solved.

Thanks.
 
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