please tell me what i must do

N

nik1

Verified User
Joined
Oct 24, 2006
Messages
7
hi
i have a H50 server for domain
at first i must say my dirct admin ticket system doesn't work .i mean i can't send tickets.
so i wish to write my problem here please help me
i up load a simple test page to public directory but still i can see the home page of uploading page and i still see this message taht says upload your web to public dirctory.
i think there is a problem with my public directory or system .
please help me
 
In order to not see that on your website you must remove index.html and logo.jpg from the folder. Also make sure your main page of your website is named index.html index.htm or index.php

With your ticket system do you get any errors when creating a ticket?
 
unfortunately i got mistake and unwntedly deleted Pub

hi
unfortunately i got mistake and unwantedly deleted public-html folder so i tried to creat a new public html folder i don't know this will work or no
if you know please tell me
 
It matters which one you deleted.

/home/<username>/public_html is just a link to another folder in /home/<username>/domains/<domain.com>/public_html

If you deleted /home/<username>/domains/<domain.com>/public_html you can just recreate it again by doing this:


If you have shell access do the following:

*NOTE: Replace <username> with your login id and <domain.com> with the folder of your domain name.

Code: 
mkdir /home/<username>/domains/<domain.com>/public_html
chmod 750 /home/<username>/domains/<domain.com>/public_html
mkdir /home/<username>/domains/<domain.com>/public_html/cgi-bin
chmod 755 /home/<username>/domains/<domain.com>/public_html/cgi-bin
 
please check my problem

i must to my last question this one i did all of things that you told me but in public folder i don't have logo and the i made the index-html but still there is not home page in website clicking and i see still the last message
when click ticket system another site opens and needs to sign up a silte about domains i wonder what is this,
thanks
 
Go here:

"http://<your-ip>:2222/CMD_TICKET_MANAGE"

Make sure "Ticket System Enabled" is checked then click save.

This may be in either reseller or admin level or both.

To remove that welcome page from your domain you must delete the index.html that they put in there.

It is in the folder /home/<username>/domains/<yourdomain.com>/public_html
 
i am sorry but i a beginner

hi
sorry i am a beginner in website buliding and adminesring of its.
is there any way that i contact to ticket system or tell them to support of direct admin to do it for me?
or you know the support e,mail ?
 
i went but ireceived this..

hi went that url with ip and i received this message there
i put it below;
(The request you've made cannot be executed because it does not exist in your authority level)
 
Ok if you are a user you need to contact your hosting provider for help. There is nothing we can do that will help you. So contact who you buy your webhosting from. Directadmin is a control panel used by many hosting providers. It is not who you have your webhosting from.
 
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