Problem in DA

[Guy Shanny]

Hello,
I have a problem...
I tried to change a customer username (user level) and it says that there is a problem in the apache, so I reversed to my backup.
Now the apache is working well but when I try to enter the customer panel I get -
User Error
Details

Unable to determine Usertype
user.conf needs to be repaired

I checked and in the user.conf file all is right.
Also I did this action -
echo "action=cache&value=showallusers" >> /usr/local/directadmin/data/task.queue

but it still does not work, what I need to do? Help...

Thx, Have a nice day, Guy.

 

[nobaloney]

Do you know what exact error message you received?

Is this a repeatable problem?

Often if something is currupt for one domain the best thing to do back up, delete the username, and start over.

Jeff

 

[Guy Shanny]

Hello,
In root channel it does not say anything...
In Directadmin channel (user-level) it says -


User Error

Details

Unable to determine Usertype
user.conf needs to be repaired


Howto fix it?
In the user.conf file all is right in his place...

em...new username? em.....howto take all his backup (mysql, files and more)...

Thx.

 

[nobaloney]

At this point I have no idea; if no one else respond here try contacting DirectAdmi support.

Jeff