Problem Installing

W

websierra

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Jan 5, 2005
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Forum,
I was hoping maybe some of you guys more experienced in installing DirectAdmin on red hat 9 could shed some light on a couple of probable minor install issues.

Problem 1
When I use ssh to login to red hat 9 and install-it works fine.. asks for client id, license, etc. Installs... Then when it gets to the updating part, it tries about 25 times to download the file but fails..
I emailed the support/sales staff. Here is what Mark had to say:

"Hi Scott,

Went onto your system and found this:

eth0 Link encap:Ethernet HWaddr 00:06:5B:1F:51:D5
inet addr:192.168.1.101 Bcast:192.168.1.255 Mask:255.255.255.0


DirectAdmin licensing will not work behind a LAN/NAT setup. Your primary ethernet device MUST be bound to a real internet IP address (the same one in your license file). That's probably giving you the problems.

Mark

What Doesn't Make Any Sense
I have a cable modem connected to my router which is connected to computer 1 (.100) and server1 (.101) -My ip address: 66.115.120.160 (when queried) is forwarded to my server (.101)
As we speak I am able to host: http://www.websierra.com and post this message to you guys. So what may be the problem..
Thanks,
 
Sorry,
Also forgot to mention-I sent a couple emails to tech. support asking if they could go ahead and install directadmin for me. No response as of yet, besides the email Mark sent early this morning.
 
websierra said:
My ip address: 66.115.120.160 (when queried) is forwarded to my server (.101)
Click to expand...

I would say that is your problem right there. Your server can NOT be behind a router or anything else unless the router is capable of routing the entire ip address directly to your server. In other words, you can not be behind any device that assigns an ip address other than the external one.
 
websierra said:
What Doesn't Make Any Sense
I have a cable modem connected to my router which is connected to computer 1 (.100) and server1 (.101) -My ip address: 66.115.120.160 (when queried) is forwarded to my server (.101)
As we speak I am able to host: http://www.websierra.com and post this message to you guys. So what may be the problem..
Thanks,
Click to expand...
It does make sense. If you ordered a license for 66.115.120.160, then the main IP# for the server must be as defined for eth0.

As Jon pointed out, DirectAdmin must run on a server at the address it's bought for.

It cannot run behind Network Address Translation.

Jeff
 
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