Problem with .htaccess y and .htpasswd after migration from Cpanel

[mosse.francisco]

Hi, after migrating websites from Cpanel to DirectAdmin all the websites that have protected folder started to show 500 error after writting user and password in the popup.

Important: in the control panel, in the protected folders menu, I see the protection. And the file .htpasswd exists!

Why if I see the log, I read:

[Wed Jul 16 03:34:27.102098 2025] [authn_file:error] [pid 3537264:tid 3537643] (13)Permission denied: [client 181.47.104.31:0] AH01620: Could not open password file: /home/mydomain/domains/mydomain.com/.htpasswd/public_html/protected_folder/.htpasswd

and the .htaccess call it fine

AuthType Basic
AuthName "Protegido"
AuthUserFile "/home/mydomain/domains/mydomain.com/.htpasswd/public_html/protected_folder/.htpasswd"
require valid-user

I tried deleting and re-creating the protection and it sill happens.

So I had to
1) Copy /home/mydomain/domains/mydomain.com/.htpasswd/public_html/protected_folder/.htpasswd to /home/mydomain/domains/mydomain.com/public_html/protected_folder/.htpasswd

Modiy .htaccess so it searches .htpasswd in the new location

I think that there is a bug with this

Thanks,
Francisco

 

[zEitEr]

Hello Francisco,

Probably the file /home/mydomain/domains/mydomain.com/.htpasswd/public_html/protected_folder/.htpasswd or one of its parent directories has insufficient permissions. You might try and remove the folder /home/mydomain/domains/mydomain.com/.htpasswd/ and let directadmin create it once again.