Problems creating a backup

S

shaed

New member
Joined
Jun 29, 2006
Messages
3
I'm having problems creating a backup of my site. I haven't had this problem before though, and it only happened just.

This is the error I get:

Unable to execute your request

Details

Error Compressing the backup file backup-Jun-29-2006-1.tar.gz :

Anyone knows what might be causing it?
 
Hello,

1) check /home/tmp/*
Delete any directories that may exist. There should be no files in that directory (/home/tmp) if no backup is being run. If the dataskq is killed half way through a backup, the bacukp directory isn't wiped, thus the next run the old directory gets in the way of the new backup. (this is an admin task, root access required)

2) Check your user quotas. You might be out of space. Use the "update" button from your User Level -> Stats/Logs link (only in newer versions of DA).

John
 
Thanks for the quick response!

However, I'm still having problems.

1) I'm the owner of the domain, hence I have root access, but I cannot find the directory you are pinpointing me to? I think it doesn't exist.

2) I'm sure I have enough space for a backup.

I have found something else peculiar though. When I selected a file to backup (I had previously created a backup back in May) and clicked "Select Restore Options", it gave me an error message, saying:

Details

File is not of type tar.gz:
Click to expand...

When the file is *.tar.gz.

Sorry for troubling everyone, but I'm thinking of upgrading my CMS and I want to do a thorough backup of my site before I try anything!
 
Hello,

log into ssh, cd to your /home/username/backups directory, and type:
Code: 
tar tvzf Backup-123.tar.gz
for one of your backup files. Check to see what it says. Also type:
Code: 
quota -v

or

quota -v username
to see the curernt disk quota limits set.

John
 
Ack, I have no idea how to use ssh. I don't run a server or anything.

I tried downloading some programmes (PuTTY, OpenSSH), but have been unable to enter my password. Programming goes way over my head. >.< I'm so sorry. Is there any other way to resolve this problem?
 
I had the same issue; my backups were not running.

I found the cause was that the cornd service was not running. After starting crond; I looked in my user backup directory using the DA file manager and found that there was a temperary backup directory which I don't remember ever seeing. So I ran a backup and got the same error described by shaed. FYI I replaced the actual date with x's.
Code: 
Error Compressing the backup file backup-xxx-xx-xxxx-1.tar.gz

The backup did seem to work besides getting that error. So I looked in my backup directory again and the temp backup directory was gone. So just to be safe I ran the backup again and this time there was no error. Hope this helps someone. Regards -Jason
 
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