Hi,
A customer is trying to use html in their autoresponders but it does not appear to be working. The code is being sent as text so you actually see all the code.
I have tried the same code ourselves and it does not work. We are viewing the email in Outlook Express which allows html email.
This is the code (I have changed the domain info for privacy reasons)
==================================
<HTML>
<HEAD>
<!-- $MVD$:app("MicroVision WebExpress","769") -->
<!-- $MVD$:template("","0","0") -->
<!-- $MVD$:color("17","dadada","Lt Grey","1") -->
<!-- $MVD$:color("18","4679ff","Orange","1") -->
<!-- $MVD$:color("19","ffd6ce","Lavender","1") -->
<!-- $MVD$:color("20","a6ffa6","lGreen","1") -->
<!-- $MVD$:color("21","37bf48","BENG","1") -->
<TITLE>Untitled</TITLE>
<META NAME="GENERATOR" CONTENT="MicroVision Development / WebExpress">
</HEAD>
<BODY BGCOLOR="white" LINK="#ff7946" VLINK="#ff7946" ALINK="#ff7946">
<P ALIGN=center>
<IMG height=119 hspace =0 src="http:\\www.yourdomain.co.uk\images\auctionlogo.jpg" width=251 border=0></P>
<P ALIGN=left>
Hi %from% ,</P>
<P ALIGN=left>
Thank you for your e-mail to the <FONT COLOR="#7f7f7f"><B>Our Company</B></FONT>
customer support department.</P>
<P ALIGN=left>
This
is confirmation that we have received your e-mail, and its queued
for our <I><U>Support</U> <U>Team</U></I>. You can
expect a reply within <B><I>24</I></B> hour/s from receipt of your e-mail.</P>
<P ALIGN=left>
Thank you again for your e-mail its much appreciated, and you will
hear from us shortly. If you have not recieved a reply within <B><I>24</I></B>
hour/s then please use our direct e-mail address <A href="mailto:[email protected]">[email protected]</A>.</P>
<P ALIGN=left>
Best Wishes</P>
<P ALIGN=left>
<B><I> General Support Team</I></B></P>
<P align=left>
<A HREF="http://www.yourdomain.co.uk" TARGET="_blank"><B>www.yourdomain.co.uk</B></A></P>
<P ALIGN=left><!-- $MVD$:spaceretainer() --> </P>
</BODY>
</HTML>
====================================
Please advise.
Neil
A customer is trying to use html in their autoresponders but it does not appear to be working. The code is being sent as text so you actually see all the code.
I have tried the same code ourselves and it does not work. We are viewing the email in Outlook Express which allows html email.
This is the code (I have changed the domain info for privacy reasons)
==================================
<HTML>
<HEAD>
<!-- $MVD$:app("MicroVision WebExpress","769") -->
<!-- $MVD$:template("","0","0") -->
<!-- $MVD$:color("17","dadada","Lt Grey","1") -->
<!-- $MVD$:color("18","4679ff","Orange","1") -->
<!-- $MVD$:color("19","ffd6ce","Lavender","1") -->
<!-- $MVD$:color("20","a6ffa6","lGreen","1") -->
<!-- $MVD$:color("21","37bf48","BENG","1") -->
<TITLE>Untitled</TITLE>
<META NAME="GENERATOR" CONTENT="MicroVision Development / WebExpress">
</HEAD>
<BODY BGCOLOR="white" LINK="#ff7946" VLINK="#ff7946" ALINK="#ff7946">
<P ALIGN=center>
<IMG height=119 hspace =0 src="http:\\www.yourdomain.co.uk\images\auctionlogo.jpg" width=251 border=0></P>
<P ALIGN=left>
Hi %from% ,</P>
<P ALIGN=left>
Thank you for your e-mail to the <FONT COLOR="#7f7f7f"><B>Our Company</B></FONT>
customer support department.</P>
<P ALIGN=left>
This
is confirmation that we have received your e-mail, and its queued
for our <I><U>Support</U> <U>Team</U></I>. You can
expect a reply within <B><I>24</I></B> hour/s from receipt of your e-mail.</P>
<P ALIGN=left>
Thank you again for your e-mail its much appreciated, and you will
hear from us shortly. If you have not recieved a reply within <B><I>24</I></B>
hour/s then please use our direct e-mail address <A href="mailto:[email protected]">[email protected]</A>.</P>
<P ALIGN=left>
Best Wishes</P>
<P ALIGN=left>
<B><I> General Support Team</I></B></P>
<P align=left>
<A HREF="http://www.yourdomain.co.uk" TARGET="_blank"><B>www.yourdomain.co.uk</B></A></P>
<P ALIGN=left><!-- $MVD$:spaceretainer() --> </P>
</BODY>
</HTML>
====================================
Please advise.
Neil
