Public HTML not working?

ForthUser

Verified User
Joined
Sep 2, 2009
Messages
12
I created a reseller, assigned a domain to the reseller account, and changed my domain name servers to point to the IP address I set up. All I'm trying to do is give one of my websites a dedicated IP address.

Now, everything seems to have gone well but I constantly get:

"Welcome to the home of XXXX.XXX (where X = my domain name)
To change this page, upload your website into the public_html directory"

But I have, through the file manager, gone to domains/XXXX.XXX/public_html/ and uploaded files. However, it doesn't pull my index.html in the public_html directory, instead I constantly get the:

"Welcome to the home of XXXX.XXX (where X = my domain name)
To change this page, upload your website into the public_html directory"

The only thing that I may have done wrong is I put 255.255.255.248 instead of 255.255.255.0 as the netmask under the IP manager. I did that because that's the netmask that was automatically generated and working for my first IP. I wanted to try and change the netmask to 255.255.255.0 but I get an error when I try and delete my XXXX.XXX domain under the IP manager, nor can I assign it to admin from the reseller.

Any guidance would be appreciated.
 
I figured out how to delete the IP address... so I restarted and did everything all over, except this time I set the netmask to 255.255.255.0

For a few moments when I visited my site I got the "Apache is functioning normally", but then it went back to the message about:


"Welcome to the home of XXXX.XXX (where X = my domain name)
To change this page, upload your website into the public_html directory"

and it keeps doing that message now.
 
Okay, nevermind, problem solved.

It was confusing because accessing the public_html domain from the wrong user doesn't work, even though the domain name shows up right and the files that are uploaded are shown to exist under the domain name.

Now, when I logged into my XXXX.XXX domain via XXXX.XX:2222 and used the reseller login/password, everything worked fine, even though I was doing the identical steps that I did under my admin (non-reseller) account (that is, under both accounts the domains/XXXX.XXX/public_html/ shows up, but apparently anything you do under the non-reseller account, even though it shows up, doesn't do anything.
 
It sounds like you did not add the domain properly.

that is, under both accounts the domains/XXXX.XXX/public_html/ shows up

That is impossible if you add the domain properly.
 
Back
Top