R=lookuphost T=remote_smtp: retry time not reached for any host after a long failure

E

elaine

Verified User
Joined
Nov 26, 2007
Messages
36
Location
Singapore
Hi Anyone there can help,
Our server currently running on exim 4.69. We can send the emails to anywhere, but only one sever we try to send to them, we get the below message from our long file:

---------------------------------------------------------------------
2008-04-04 16:30:27 1JhhJU-0006OI-Qk => all <system-filter> F=<[email protected]> R=virtual_user T=virtual_localdelivery S=1668
2008-04-04 16:30:27 1JhhJU-0006OI-Qk ** [email protected] F=<[email protected]> R=lookuphost T=remote_smtp: retry time not reached for any host after a long failure period
2008-04-04 16:30:27 1JhhJb-0006OW-Pq <= <> R=1JhhJU-0006OI-Qk U=mail P=local S=2356 T="Mail delivery failed: returning message to sender" from <> for [email protected]
---------------------------------------------------------------------

I try the exim command as below and the message as here

host10:/var/spool/exim# /usr/sbin/exim -bh 58.185.199.254

**** SMTP testing session as if from host 58.185.199.254
**** but without any ident (RFC 1413) callback.
**** This is not for real!

>>> host in hosts_connection_nolog? no (option unset)
>>> host in host_lookup? yes (matched "*")
>>> looking up host name for 58.185.199.254
>>> IP address lookup yielded mail.sck.com.sg
>>> gethostbyname looked up these IP addresses:
>>> name=mail.sck.com.sg address=58.185.199.254
>>> checking addresses for mail.sck.com.sg
>>> 58.185.199.254 OK
>>> host in host_reject_connection? no (option unset)
>>> host in sender_unqualified_hosts? no (option unset)
>>> host in recipient_unqualified_hosts? no (option unset)
>>> host in helo_verify_hosts? no (option unset)
>>> host in helo_try_verify_hosts? no (option unset)
>>> host in helo_accept_junk_hosts? no (option unset)
220 host10.neatcom.net ESMTP Exim 4.69 Fri, 04 Apr 2008 17:11:22 +0800


Is that anything need to set in the exim.conf file ?

Regards,
Elaine
 
Hi Jeff,
When I on the server, I can ping it. Here is the result.

host11:/home/admin121# ping mail.sck.com.sg
PING mail.sck.com.sg (58.185.199.254) 56(84) bytes of data.
64 bytes from mail.sck.com.sg (58.185.199.254): icmp_seq=1 ttl=246 time=19.3 ms
64 bytes from mail.sck.com.sg (58.185.199.254): icmp_seq=2 ttl=246 time=18.6 ms

But with I used telnet from my server to there it just show as below:
# telnet mail.sck.com.sg 25
Trying 58.185.199.254...
Connected to mail.sck.com.sg.
Escape character is '^]'.


Finally, hope to hear from you soon. Thanks.
 
elaine said:
But with I used telnet from my server to there it just show as below:
# telnet mail.sck.com.sg 25
Trying 58.185.199.254...
Connected to mail.sck.com.sg.
Escape character is '^]'.
Click to expand...
This is NS/DNS issue and not Exim. Make sure your Nameservers, with your registrar and server, are configured properly. Run a "DNS report" on your server to see where the problem is with your settings: www.dnsreport.com or www.intodns.com
 
Are you sure, Andy; it looks to me from his post that DNS is resolving; am I missing something?

Elaine: here's what I get:
Code: 
$ telnet mail.sck.com.sg 25
Trying 58.185.199.254...
Connected to mail.sck.com.sg (58.185.199.254).
Escape character is '^]'.
220 mail.sck.com.sg ESMTP MailEnable Service, Version: 0--3.03 ready at 04/26/08 07:55:24
It appears that you're running something called MailEnable Service on the server at 58.185.199.254.

Jeff
 
Hi All
Do u mean is that the other site server dns record got problem or my DA mail server got problem ?
 
Code: 
2008-04-04 16:30:27 1JhhJU-0006OI-Qk => all <system-filter> F=<[email protected]> R=virtual_user T=virtual_localdelivery S=1668
2008-04-04 16:30:27 1JhhJU-0006OI-Qk ** [email protected] F=<[email protected]> R=lookuphost T=remote_smtp: retry time not reached for any host after a long failure period
2008-04-04 16:30:27 1JhhJb-0006OW-Pq <= <> R=1JhhJU-0006OI-Qk U=mail P=local S=2356 T="Mail delivery failed: returning message to sender" from <> for [email protected]

This same problem happened to me in one of my customer servers.
And the problem is NOT about dns or anything else.
Because as you can see from that log. Server gives "after a long failure period" error in the same second after we send the mail.

after some searching, digging and trying I found the cause and the solution :)

Cause: your exim db files are corrupted.
Solution:

go to

/var/spool/exim/db

and delete files: retry , retry.lockfile , wait-remote_smtp, wait-remote_smtp.lockfile

restart exim.

Also you maybe want to delete left over stuff under
/var/spool/exim/input
and
/var/spool/exim/msglog

For a fresh restart :)
 
Hi
I try the matter, but it seems the same problem. As I told be over the log message as below:

2008-04-04 16:30:27 1JhhJU-0006OI-Qk ** [email protected] F=<[email protected]> R=lookuphost T=remote_smtp: retry time not reached for any host after a long failure period

I really don't know what's wrong, either is this my DA server got problem or that server got problem. When I try to telnet to that server mail.sck.com.sg port 25, it's still no respone.

Anyone here know what's the problem ?
 
If that server isn't responding, then how do you expect to be able to send mail to it?

That said, today I can telnet to mail.sck.com.sg on port 25, so perhaps you've got a firewall issue?

Jeff
 
The mailserver can't get the destination server to accept mail. There should be some information in that server's log.

Jeff
 
Dear Jeff
I get the below message:
2008-05-27 15:16:27 1K0tQ3-0003sy-F6 <= [email protected] H=(Arcee) [121.
7.187.227] P=esmtpa A=login:[email protected] S=1762 id=6D05C7A1B49B43ADA
76C08F820925B6E@Arcee T="test send" from <[email protected]> for limpc@sc
k.com.sg
2008-05-27 15:21:26 1K0tQ3-0003sy-F6 Remote host mail.sck.com.sg [58.185.199.254
] closed connection in response to initial connection
2008-05-27 15:21:26 1K0tQ3-0003sy-F6 == [email protected] R=lookuphost T=remote_s
mtp defer (-18): Remote host mail.sck.com.sg [58.185.199.254] closed connection
in response to initial connection

For your info, I can ping to mail.sck.com.sg from my server .
Is that is my server problem or the other end of server side got problem ?
Hope to hear from you soon. Thanks.
 
hi,
I just want to update this issue, I found out our IBM x3550 server with Broadcom NeXtreme II Gb NIC driver having some problem on kernel 2.6.18 version. I just upgrade to newer kernel version 2.6.26.1 to fix this NIC driver issue, it works now where can send the emails to that server.
 
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