Reseller Backup Running & Completing, however not all data is in the backup.

[jw00dy]

just as the title suggests, my backups are working, but they do not contain all the users data.

It would appear that anything located in the root of the user home directory (/home/<username>/) that is not the default folders (not sure about files) does not get included in the backup tar file.

For example, domains and Maildir are there, but the saved_files folder I have in that same folder get skipped.

1. Can anyone confirm that you are seeing the same thing?
2. If you are seeing the same thing, can we change this to include any folders in the root of the users directory?

I need those files and I would expect them to be there on a restore.

 

[BDConsult]

Confirm, and also searching for solution

 

[DirectAdmin Support]

Have you tested a restore, and confirmed they're not there, or do you just mean you can't find them in the tar.gz file?

The /home/user/* data, except for "domains", and other skipped folders, will all end up in the backup/home.tar.gz file.. so just double check that, as the data you're looking for may be living there.

John

 

[jw00dy]

That is exactly where they are. Thank you. I did not know they were in there.

I was doing a manual extraction and couldn't find the directory I was looking for. That solved it. I appreciate your time helping me understand the backup a little better.