Hi,
A reseller contacted me as their main user account is offline. They were trying to install WordPressMU and messed up the permissions. All the sites in their user account are returning 403 errors, but their clients/sub-user accounts are fine.
I've checked the permissions + logs, and have manually reset everything to 755, and checked the content is owned by the reseller but I'm still getting the 403s. The apache_error log for the site shows:
(13)Permission denied: /home/aspectwd/domains/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
There wasn't a .htaccess file at that location, but I created an empty one:
-rwxr-xr-x 1 aspectwd aspectwd 0 Dec 4 12:00 /home/aspectwd/domains/.htaccess
Even a basic html file with 755 permissions fails to run:
-rwxr-xr-x 1 aspectwd aspectwd 23 Sep 3 14:52 /home/aspectwd/public_html/googlehostedservice.html
I've checked other reseller accounts such as the default "admin" one, and there is not normally a .htaccess file in the /home/user/domains/ folder anyway.
Here are other folder permissions that may be of help:
[root@faith /home/aspectwd]# ls -al public_html/
total 17240
drwxr-xr-x 11 aspectwd aspectwd 4096 Dec 4 12:06 .
drwxr-xr-x 9 aspectwd aspectwd 4096 Jun 16 10:49 ..
-rwxr-xr-x 1 aspectwd aspectwd 5940 Sep 1 00:36 404.html
-rwxr-xr-x 1 aspectwd aspectwd 23 Sep 3 14:52 googlehostedservice.html
Anyone got any ideas please? I don't know why I'm getting the error I'm getting, but can't find any more relevant errors to point me in the right direction.
Many thanks,
Rupert
A reseller contacted me as their main user account is offline. They were trying to install WordPressMU and messed up the permissions. All the sites in their user account are returning 403 errors, but their clients/sub-user accounts are fine.
I've checked the permissions + logs, and have manually reset everything to 755, and checked the content is owned by the reseller but I'm still getting the 403s. The apache_error log for the site shows:
(13)Permission denied: /home/aspectwd/domains/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
There wasn't a .htaccess file at that location, but I created an empty one:
-rwxr-xr-x 1 aspectwd aspectwd 0 Dec 4 12:00 /home/aspectwd/domains/.htaccess
Even a basic html file with 755 permissions fails to run:
-rwxr-xr-x 1 aspectwd aspectwd 23 Sep 3 14:52 /home/aspectwd/public_html/googlehostedservice.html
I've checked other reseller accounts such as the default "admin" one, and there is not normally a .htaccess file in the /home/user/domains/ folder anyway.
Here are other folder permissions that may be of help:
[root@faith /home/aspectwd]# ls -al public_html/
total 17240
drwxr-xr-x 11 aspectwd aspectwd 4096 Dec 4 12:06 .
drwxr-xr-x 9 aspectwd aspectwd 4096 Jun 16 10:49 ..
-rwxr-xr-x 1 aspectwd aspectwd 5940 Sep 1 00:36 404.html
-rwxr-xr-x 1 aspectwd aspectwd 23 Sep 3 14:52 googlehostedservice.html
Anyone got any ideas please? I don't know why I'm getting the error I'm getting, but can't find any more relevant errors to point me in the right direction.
Many thanks,
Rupert
