Reseller Issue

pixGT

Verified User
Joined
Feb 3, 2020
Messages
149
I just create a reseller account with the DA. For an example

I create a domain name call www.abc.com but when I log in to the reseller account I can not see the domain name abc.com Its still in user the admin account. After that I tried to move that domain name to the reseller account. But that option also did not work. see the screenshot I attached here.

1621838620888.png


My second issue is when I trying to change the DNS I'm getting the below error

Unable to save dns zone: named-checkzone returned:
loading "ilhogs.co" from "/var/named/ilhogs.co.db.temp.31993" class "IN"
/var/named/ilhogs.co.co.db.temp.31993:23: TTL set to prior TTL (14400)
zone ilhogs.co/IN: NS 'ns1.ilhogs.co' has no address records (A or AAAA)
zone ilhogs.co/IN: not loaded due to errors.

Please advise me.

Thanks
 
As for the moving, it might be because there are records missing as it says.

If you want to create a reseller, just create the reseller account and assign a reseller package to him, do not create a domain for the reseller.
The reseller has to do this himzelf. He has to login to his reseller account and then use his user level and create the domain there.
You can also do this as admin, but then you have to use the "list resellers", click on the reseller, use login as the reseller from there, then select the user level from this reseller and create the domain.
 
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