Reseller NameServer Problem

[underhost]

hello,
i installed the nameservers.. and when i try to modify domain nameserver (at godaddy.com) it tell me error
i have reseller access... when i put the Admin nameservers it work ..
nameserver : ns1.underhost.net
ns2.underhost.net
please help

 

[nobaloney]

It takes more than just setting up nameservers on your reseller account to make them work. They must be properly registered.

Your nameservers are set up at these IP#s:

212.199.38.103
212.199.38.104

But they're not listed in the root servers. The root servers show that these nameservers:

ns1.whzone.com 212.199.38.82
ns2.whzone.com 212.199.38.81

are authoritative for them.

You need to properly register these nameservers. How to do that at GoDaddy is not intuitive; I end up calling their excellent tech support each time I need to make a change at GoDaddy.

I'd suggest you give them a call, tell them the error message, and let them walk you through the fix.

Jeff

 

[underhost]

ok thanks i'll call ..