Roundcube blank page / error 500

[DennisdeWit]

Hello,

After updating to Directadmin v.1491 I can not use Roundcube anymore. I just get a white page in Safari and a 500 Error in Chrome. I can not find any problems in Apache's logs.

I already tried rebuilding Roundcube, resetting permissions, rewriting config and deleting da_roundcube (and then rebuild Roundcube). None of them has helped. What to do now?

Thanks,
Dennis de Wit

 

[Richard G]

Hello Dennis.

Which version of roundcube are you using?
Are you using mod_ruid or suphp or which one?
Check your roundcube error log. On a Centos machine it's here:
/var/www/html/roundcubemail-1.1.3/logs/

 

[DennisdeWit]

Hello Dennis.

Which version of roundcube are you using?
Are you using mod_ruid or suphp or which one?
Check your roundcube error log. On a Centos machine it's here:
/var/www/html/roundcubemail-1.1.3/logs/

Thanks Richard, for saving the day!

I couldn't find the logging folder. I indeed have Roundcube 1.1.3. It seems there is a bug that comes out of the box. Log files show this error:

[26-Dec-2015 22:33:20 Europe/Amsterdam] PHP Parse error:  syntax error, unexpected ';' in /var/www/html/roundcubemail-1.1.3/plugins/password/config.inc.php on line 257

So I did

nano +257 /var/www/html/roundcubemail-1.1.3/plugins/password/config.inc.php

And then figured that on line 257

$config['password_directadmin_port'] = ;

must be replaced with:

$config['password_directadmin_port'] = '';

Thank you,
Dennis de Wit

 

[DirectAdmin Support]

Please type this to see what you get:

/usr/local/directadmin/directadmin c | grep -m1 -e '^port=' | cut -d= -f2

because if that value is blank or incorrect, that would explain the blank entry.

It's set in the directadmin.conf, and should usually be set to 2222 unless you've changed it.

John

 

[DennisdeWit]

Please type this to see what you get:

/usr/local/directadmin/directadmin c | grep -m1 -e '^port=' | cut -d= -f2

because if that value is blank or incorrect, that would explain the blank entry.

It's set in the directadmin.conf, and should usually be set to 2222 unless you've changed it.

John

It says 2222.