RoundCube & MySQLi error while backup operation in Directadmin

mbsmt

Verified User
Joined
Jul 24, 2013
Messages
138
Location
Mashhad, Iran
I have multiple servers with DirectAdmin. All of these servers have backup schedules and all of these tasks are working well, except one.
This is the error I am receiving while backup operation:
Code:
RoundCube Backup Error:
Warning: mysqli::__construct(): Unexpected server respose while doing caching_sha2 auth: 109 in /usr/local/directadmin/scripts/backup_roundcube.php on line 121

Warning: mysqli::__construct(): MySQL server has gone away in /usr/local/directadmin/scripts/backup_roundcube.php on line 121

Warning: mysqli::__construct(): (HY000/2006): MySQL server has gone away in /usr/local/directadmin/scripts/backup_roundcube.php on line 121
Failed to connect to MySQL: (2006) MySQL server has gone away

May you help me to solve this issue please?
 
For some reason mysql is stopping or restarting during that time. Do you have plenty of memory? What does the mysql log say during that time?
 
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