Roundcube webmail problem ERR_TOO_MANY_REDIRECTS

[Tomy666]

Hello my friends
I have problem with my webmail program.
When I want to go to the raundcube website I see blank page ERR_TOO_MANY_REDIRECTS
I try rebulid program with custombild, unfortunately its the same ;/
I'm not sure but the problem seems to have arisen with the php and handler changes

any Ideas ? please

 

[Richard G]

Have a look at the apache error log and the roundcube error log.

Dit you by any chance changed the location on how to visit webmail?
Normally this is https://ww.domain.com/webmail but some change it and then it's https://webmail.domain.com but if something goes wrong, then this can cause these kind of issues.

Same if you have a .htaccess with a redirect present somewhere.

Check if you can visit it another way.

Try for example: https://hostname.domain.com/webmail (so with your hostname) if that also throws that white page with error.
Or with the ip addres https://12.345.67/webmail if that works.

Check your /var/www/html and /var/www/html/roundcube directory's for content of any .htaccess files.

 

[Tomy666]

Hello Rich
Yes, location ip addres https://12.345.67/webmail works good !
The question is how to fix the ROUNDCUBE address for my hostname serwer.

In location /var/www/html/roundcubemail-1.6.0 I have .htacces file ! I can delete it ?

Spoiler: .htacces

# This is a sample with suggested security and performance options

<IfModule mod_rewrite.c>
Options +SymLinksIfOwnerMatch
RewriteEngine On
RewriteRule ^favicon\.ico$ skins/larry/images/favicon.ico

# security rules:
# - deny access to files not containing a dot or starting with a dot
#   in all locations except installer directory
RewriteRule ^(?!installer|\.well-known\/|[a-zA-Z0-9]{16})(\.?[^\.]+)$ - [F]
# - deny access to some locations
RewriteRule ^/?(\.git|\.tx|SQL|bin|config|logs|temp|tests|vendor|program\/(include|lib|localization|steps)) - [F]
# - deny access to some documentation files
RewriteRule /?(README.*|CHANGELOG.*|SECURITY.*|meta\.json|composer\..*|jsdeps.json)$ - [F]
</IfModule>

<IfModule mod_deflate.c>
SetOutputFilter DEFLATE
</IfModule>

# prefer to brotli over gzip if brotli is available
<IfModule mod_brotli.c>
SetOutputFilter BROTLI_COMPRESS
# some assets have been compressed, so no need to do it again
SetEnvIfNoCase Request_URI \.(?:gif|jpe?g|png|web[pm]|woff2?)$ no-brotli
</IfModule>

<IfModule mod_expires.c>
ExpiresActive On
ExpiresDefault "access plus 1 month"
</IfModule>

FileETag MTime Size

<IfModule mod_autoindex.c>
Options -Indexes
</IfModule>

<IfModule mod_headers.c>
# Disable page indexing
Header set X-Robots-Tag "noindex, nofollow"

# replace 'merge' with 'append' for Apache < 2.2.9
#Header merge Cache-Control public env=!NO_CACHE

# Optional security headers
# Only provides increased security if the browser supports those features
# Be careful! Testing is required! They should be adjusted to your installation / user environment

# HSTS - HTTP Strict Transport Security
#Header always set Strict-Transport-Security "max-age=31536000; preload" env=HTTPS

# HPKP - HTTP Public Key Pinning
# Only template - fill with your values
#Header always set Public-Key-Pins "max-age=3600; report-uri=\"\"; pin-sha256=\"\"; pin-sha256=\"\"" env=HTTPS

# X-Xss-Protection
# This header is used to configure the built in reflective XSS protection found in Internet Explorer, Chrome and Safari (Webkit).
#Header set X-XSS-Protection "1; mode=block"

# X-Frame-Options
# The X-Frame-Options header (RFC), or XFO header, protects your visitors against clickjacking attacks
# Already set by php code! Do not activate both options
#Header set X-Frame-Options SAMEORIGIN

# X-Content-Type-Options
# It prevents Google Chrome and Internet Explorer from trying to mime-sniff the content-type of a response away from the one being declared by the server.
#Header set X-Content-Type-Options "nosniff"

</IfModule>