Schedule Backup problem

[KMS]

Hi,
i need to make a backup of all DA users, I'm trying to do it via Schedule Backup. I do it standardly, I just exclude a few directories. Finally I get the message `Error during Backup Creation
User packages does not exist on the system.`. The permissions are correct, unfortunately I can't find anything in the logs. I used the 'set_permissions.sh, fix_da_user.sh' DA scripts and didn't find any lock files. Any ideas?

 

[Richard G]

I just exclude a few directories.

How exactly did you exclue directory's? Because as far as I know this can't be done via admin backup and the user backup from within the user account doesn't have this option either.

Also, the "error during backup" always gives additional information either in the logs or in the system messages. Check there for additional info, because now we have too little info.

 

[KMS]

How exactly did you exclue directory's? Because as far as I know this can't be done via admin backup and the user backup from within the user account doesn't have this option either.

Also, the "error during backup" always gives additional information either in the logs or in the system messages. Check there for additional info, because now we have too little info.

Thanks for the answer. As I wrote, I want to make the backup using Schedule Backup. This has already been done on a few other machines and it worked fine. Regarding the system message, as I indicated, it is "Error during Backup Creation User packages does not exist on the system.". As for the logs, I looked through error.log and errortaskq.log and there is nothing there, if you have an idea where to look elsewhere, I will be grateful.

 

[Richard G]

You have to create user packages as admin where they can be restored too, that would probably be the issue.
But I'm not sure as I always use admin backup/transfer and use the same user packages on all servers.