Sending email through server, but domain not on server

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pguy

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Jan 9, 2008
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Hi Guys,

We've installed a newsletter software on one of our servers which runs DA. But the newsletter is sent from a domain which we own but is hosted on a different server.

So some of the outbound emails by the newsletter have the following in the from column - '[email protected]' - this is causing a lot of emails to be not delivered.

What kind of changes should we be making to ensure the from email is accurate and as per what we want? I've double checked all the newsletter software settings and found nothing that would be a concern.

Thanks
 
You probably want to use smtp in the software instead of the sendmail command or php mail command. I have found that is the best way when you want the headers to be a certain thing.
 
One other goal with the separate servers was to ensure lower loads during email sends - if we use SMTP, then we are prone to transferring loads to the other webserver. What do you guys think is the workaround for tihs?
 
if we use SMTP, then we are prone to transferring loads to the other webserver
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Why??

I am saying use another method of sending mail on the SAME server that you are already using for sending mail.
 
I assumed that we would be using the smtp server on the other server... If we use the one on the newsletter installed server, I guess we need to create a dummy email account and then use those details to authenticate and send out emails. Is that right?
 
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Thanks Floyd, I hope that will sort the issue out. Thanks a lot for following this up to the very end - I appreciate it.
 
I think as long as the user that is used to send the email is in the TRUSTED USERS list in exim then the email server will allow you to set any FROM Email address and you wont have this issue of '[email protected]'

I might be wrong, but I also built a email marketing system and have applied the same technique and it seems to be working fine.
 
Some updates - when we use SMTP, the open rates of emails go down by over 50% and there are a lot of complaints about emails not being received. So we have to get away from SMTP back to regular server sending ...

any leads on how we can get this to work like a champ with the server sending enabled?

rohit, you are referring to server sending or SMTP? If server sending, then we aren't setting any user right?

thanks
 
you are referring to server sending or SMTP?
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Whether you are using the mail command or using SMTP exim is still the program being used to send the email. You need to look through the exim logs to determine what the problem is.

IMHO SMTP is the more proper way of sending email.

The only way that I know of to fix your problem using the mail command is by using the rewrite commands in the exim.conf file.
 
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