Serious error after the new update

billybala

New member
Joined
Aug 18, 2003
Messages
1
After my server has updated to 1.191, all my reseller's client account data loss.
Their client's account still can be show in my main admin control panel, but it can't be shown on the reseller account.
Can u provide any solution or teach me how to assign the client account back to the reseller account
 
Hello,

The update simply extracts a tar.gz file onto the directadmin directory. It does not touch any user config files. As for your error, that's very odd. The file that stores which users are owned by a reseller is:
Code:
/usr/local/directadmin/data/users/resellername/users.list

Again, I'm not sure how that could happen and would be greatful if you would let me have a look at your server to see whats going on. If you want, email [email protected] with root login info.

Thanks,

John
 
DirectAdmin Support said:
If you want, email [email protected] with root login info.
John, would you be so kind as to create a secure login form on your website so we don't have to send you passwords and login information in unsecure email?

Thanks.

Jeff
 
Thanks; I bookmarked it here at home; I hope I remember to bookmark it at the office tomorrow :) .

Jeff
 
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