Hello,
Basically, my VPS provider had to move me to a new server and the IP's changed.
I have 2 IP's.
1 IP was dedicated to one site, the second was used for all the other sites (marked as "server" under Admin > IP Management).
After the move I added the 2 new IP's via IP Management and proceeded to move all of the accounts over to the new IP's.
The first problem I encountered is that after moving all the accounts, I could not move the "main" server/DA domain (that I access from Admin > User Level) over to the new "shared" IP.
I used Admin > Reseller Level > Modify your own User data to finally move the main account over to the "shared" IP.
The issue this created is that I now have the old server IP still locked on the system (I can't remove it) and likewise I am am unsure how I change the "status" (under IP Management) from "shared" back to "server".
Attached is a screenshot of what I mean. You can see the first row is my old IP (marked as "server" correctly), below this is the new shared IP that holds the main DA domian and should now become "server".
I'd appreciate if someone could tell me how I can change the status from "shared" to "server" and how I can remove the old IP (on the first row of the screenshot)
Thank you,
Tom
Basically, my VPS provider had to move me to a new server and the IP's changed.
I have 2 IP's.
1 IP was dedicated to one site, the second was used for all the other sites (marked as "server" under Admin > IP Management).
After the move I added the 2 new IP's via IP Management and proceeded to move all of the accounts over to the new IP's.
The first problem I encountered is that after moving all the accounts, I could not move the "main" server/DA domain (that I access from Admin > User Level) over to the new "shared" IP.
I used Admin > Reseller Level > Modify your own User data to finally move the main account over to the "shared" IP.
The issue this created is that I now have the old server IP still locked on the system (I can't remove it) and likewise I am am unsure how I change the "status" (under IP Management) from "shared" back to "server".
Attached is a screenshot of what I mean. You can see the first row is my old IP (marked as "server" correctly), below this is the new shared IP that holds the main DA domian and should now become "server".
I'd appreciate if someone could tell me how I can change the status from "shared" to "server" and how I can remove the old IP (on the first row of the screenshot)
Thank you,
Tom