Hi,
Some of my users repport the following problem.
When a subdomain is created, the related folder is created on public_html but the subdomain doesn't work.
Example:
http://site1.domain.com
doesn't work. But:
http://www.domain.com/site1
Work
This is not a DNS issue, because this problems happens to customers that have another subdomains that work.
Do you know the file where de subdomains settings are located? May be I can activate them manually.
Thank you for your help.
Some of my users repport the following problem.
When a subdomain is created, the related folder is created on public_html but the subdomain doesn't work.
Example:
http://site1.domain.com
doesn't work. But:
http://www.domain.com/site1
Work
This is not a DNS issue, because this problems happens to customers that have another subdomains that work.
Do you know the file where de subdomains settings are located? May be I can activate them manually.
Thank you for your help.