support ignore

[Mikeynl]

Anyone any idea whats going on with [email protected] and [email protected] . After three days not even one response about a normal account transfer.

On their site they advertise:
We typically respond to e-mail inquiries within 45 minutes during normal business hours.

 

[Mikeynl]

Very strange, they emailed the old party that an account transfer cannot be initiated. Very strange, John did this before for us without any problem... And stil not even one reply back.

 

[scsi]

So use the safe submit form instead.

 

[Mikeynl]

Why, maillog show delivered.

[06/Jun/2010 22:24:13] Recv: Queue-ID: 4c0c03ed-0000575d, Service: WebDAV, From: <####>, To: <[email protected]>, Size: 12365, Sender-Host: ####, User: ####, SSL: yes
[06/Jun/2010 22:24:19] Sent: Queue-ID: 4c0c03ed-0000575d, Recipient: <[email protected]>, Result: relayed, Status: 2.0.0

 

[LawsHosting]

Maybe your support has run out - not sure if this includes license changes....

 

[Mikeynl]

dont think so, its new business, and in the 5 years we have maybe 5 tickets for real support.

Problem is just solved.