Suspend reason per user?

[ben29]

i think it's good feature.
that when i Suspend user i write the reason

 

[daveyw]

That would be great indeed

 

[scsi]

Why do you want that? Only for your notes? Or is the user supposed to see this somewhere?

 

[LawsHosting]

In the email surely, as if you put it in DA, how would they see it when they're suspended from it? Or doesn't 'suspend' work like that?

 

[nobaloney]

suspend disallows all access, including DirectAdmin access.

I see a few limitations:

Perhaps the user doesn't get emails when a message is sent via the DirectAdmin message system.

Perhaps the user has an email address on the domain which is suspended, in which case he wouldn't know anyway.

We don't use the default suspended html page; ours makes sure the user knows to contact us.

Jeff

 

[DirectAdmin Support]

Hello,

At the moment, the way the suspend system works, is all suspended domains point to a Directory. Having a per-suspended-user might get a bit messy in terms of keeping track of each suspended page to ensure it's there for that User, with the text you want it to show.

However, the current system, you can use an index.php instead of index.html.
In the index.php, have checks for the $_SERVER['HTTP_HOST'] variable and customize the output per domain that way.

Benefits with this method:
1) it can be done already, no need to change anything with DA.
2) you can easily have it default to one message if you have not setup any customized text for that domain.

John

 

[allanNP]

How about having a (preset) number of different suspend message files. When suspending a user, I could pick the appropriate type.

Right now there is only 1 suspend message we can use and it does not discriminate if the user has been suspended because we are moving his account to another server or if he's done something very very naughty. We'd like to add a gentle suspend message to the first case and something not so gentle to the second.

It would be an added benefit to have different suspend messages, when DA automatically suspends user based on bw usage, disk usage or whatever else.

edit:
The abovementioned solution of using the $_SERVER['HTTP_HOST'] is out of the question since we would need to manually tie the users various domains to its suspend message - this is too labour intensive.

 

[nobaloney]

Just my opinion: The suspend message is read not only by the site owner but also by anyone who visits the site. We find it important to say as little as possible, so as to avoid the possibility of slandering a client.

Jeff

 

[floyd]

You don't want to let the whole world know that he has not paid his bill.

 

[nobaloney]

Well sometimes we do want to. But even so, we don't.

Jeff

 

[ben29]

Hello,

At the moment, the way the suspend system works, is all suspended domains point to a Directory. Having a per-suspended-user might get a bit messy in terms of keeping track of each suspended page to ensure it's there for that User, with the text you want it to show.

However, the current system, you can use an index.php instead of index.html.
In the index.php, have checks for the $_SERVER['HTTP_HOST'] variable and customize the output per domain that way.

Benefits with this method:
1) it can be done already, no need to change anything with DA.
2) you can easily have it default to one message if you have not setup any customized text for that domain.

John

OK.
i want susspend reason for per user/domain { page susspend }