Suspended domain wont "unsuspend"

[JoeK]

The domain tricorehosting.com was once suspended, and even if i remove the domain it says it is still suspended when trying to view it (even if i didnt add the domain to directadmin!), how would i go about fixing this?

 

[DirectAdmin Support]

Hello,

First confirm the dns to ensure that domain actually resolves to the box you're looking at. Often the user will change the regsitrar setup and it's not even hosted on that box anymore. It resolves to 208.89.208.60 for me.

If it does, then then next thing is to check the httpd.conf for the user that owns the domain:
/usr/local/directadmin/data/users/username/httpd.conf

to see what the DocumentRoot value is set to.
Obviously, if the domain is deleted, then it's more likely to be a dns issue.

If all paths seem to be ok, and the DocumentRoot is not pointing to a suspended location, then it's possible that apache just needs to be restarted.
Try:

/etc/init.d/httpd restart

and see what that does. If it fixes, then it might be an issue with cron not running the dataskq. If that's the case, ensure cron is running.. and check /var/log/cron for a dataskq call every minute.

John

 

[nobaloney]

For what it's worth, we've created a serverwide alias for a file called whichserver.txt which contains nothing but the server hostname, and which we put into /var/www/html. We do it the same way it's done for (as an example) squirrelmail.

That way to check if a given domain is hosted on your system simply type it in as follows:

http://www.example.com/whichserver.txt

substituting the actual domain name where I've put www.example.com.

It makes it easy to see if you still host the site, and if you've got more than one server, to see which server hosts the domain.

Jeff

 

[floyd]

tricorehosting.com is not suspended and it does not appear to be hosted on a DirectAdmin server.