System Users Can't Get Email

T

timekiller

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Jan 10, 2008
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I have a DA server that's been running for a while. I don't use site admin's to receive email, so I never noticed this before, it looks like the problem has always been there.

Basically, I have a site that whose owner can't receive email to the site admin's Inbox - all attempts bounce. All virtual accounts work fine.

I've gone through the exim.conf and can't find anything obviously wrong.

The most annoying part is that the log and the bounce back have no useful information, no explanation for what went wrong:

2008-07-09 12:48:47 1KGcqF-00074D-O1 <= [email protected] H=xxx.xxxx.com (foo) [111.111.111.111] P=smtp S=268 T="foo" from <[email protected]> for [email protected]
2008-07-09 12:48:54 1KGcqV-00074T-LK <= [email protected] U=mail P=spam-scanned S=846 T="foo" from <[email protected]> for [email protected]
2008-07-09 12:48:55 1KGcqV-00074T-LK ** [email protected] <[email protected]> F=<[email protected]> R=virtual_aliases:
2008-07-09 12:48:55 1KGcqV-00074T-LK ** [email protected] <[email protected]> F=<[email protected]> R=virtual_aliases:
2008-07-09 12:48:55 1KGcqd-000753-0C <= <> R=1KGcqV-00074T-LK U=mail P=local S=1901 T="Mail delivery failed: returning message to sender" from <> for [email protected]
2008-07-09 12:48:55 1KGcqV-00074T-LK Completed
2008-07-09 12:48:55 1KGcqd-000753-0C => sender <[email protected]> F=<> R=virtual_user T=virtual_localdelivery S=2001
2008-07-09 12:48:55 1KGcqd-000753-0C Completed
2008-07-09 12:48:55 1KGcqF-00074D-O1 => sysuser <[email protected]> F=<[email protected]> R=spamcheck_director T=spamcheck S=594
2008-07-09 12:48:55 1KGcqF-00074D-O1 Completed

I know it's not a permissions issue, but to be sure, I ran set_permissions.sh, which did not work.

Anyone seen this before ?
 
I noticed this problem a long time ago, and never figured out a workaround. just made sure that none of my users were trying to use the admin account as an email address. Which is why when creating new users, I always append "admin" to the end. useradmin, user2admin, user3admin, etc..
 
Ok, as far as I can tell, system users have never been able to receive email. Is this by design, or is it an issue on my setup ?

Unfortunately I know Qmail much better than I know Exim so I'm kinda poking in the dark here.

Any help is appreciated.
 
Hello,

That almost seems like an inccorect hostname issue.
Go through each item in this guide to ensure it's all correct:
http://help.directadmin.com/item.php?id=16
(except step 7 which isn't for Dovecot)

Basically, if it is the hostname issue, make sure the hostname you're using doesn't match any domain name you're using on the system. The guide explains it in a bit more detail.

Also check the /var/log/maillog for any clues in case spamassassin isn't working correctly.

John
 
Also please let us know which version of the SpamBlocker exim.conf file you're using. If you don't know, then please post the top seven lines of /etc/exim.conf here.

Thanks.

Jeff
 
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