Temporary authentication failure with email

N

Nautica

New member
Joined
May 7, 2012
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4
I recently upgraded everything with Directadmin. Everything went smooth but i keep receiving errors when starting Thunderbird email client

Sending of Password did not succeed. Mail server mail.domain.com Responded: Temporary authentication failure. [srv1.myserver.com:2012-05-07 13:55:06]
Click to expand...

This happens only at startup. When the client stays active in can sent en receive email.
 
Here is the System Mail Log:

May 9 16:00:51 srv1 dovecot: auth: Fatal: master: service(auth): child 5396 returned error 89 (Fatal failure)
May 9 16:00:51 srv1 dovecot: auth: Fatal: EOF when reading from /dev/urandom
May 9 16:00:51 srv1 dovecot: pop3-login: Warning: Error sending handshake to auth server: Broken pipe
May 9 16:01:01 srv1 dovecot: pop3-login: Warning: Auth process not responding, delayed sending greeting: user=<>, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86
May 9 16:03:51 srv1 dovecot: pop3-login: Disconnected: Inactivity (disconnected before greeting, waited 180 secs): user=<>, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86
May 9 16:05:18 srv1 dovecot: auth: Fatal: EOF when reading from /dev/urandom
May 9 16:05:18 srv1 dovecot: auth: Fatal: EOF when reading from /dev/urandom
May 9 16:05:22 srv1 dovecot: auth-worker(5681): shadow(mail1@domain1,xxx.xxx.x.154): unknown user
May 9 16:05:22 srv1 dovecot: auth: passwd(mail1@domain1,xxx.xxx.x.154): unknown user
May 9 16:05:22 srv1 dovecot: pop3-login: Login: user=<mail1@domain1>, method=PLAIN, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86, mpid=5682
May 9 16:05:22 srv1 dovecot: auth-worker(5681): shadow([email protected],xxx.xxx.x.154): unknown user
May 9 16:05:22 srv1 dovecot: auth: passwd([email protected],xxx.xxx.x.154): unknown user
May 9 16:05:22 srv1 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86, mpid=5683
May 9 16:05:22 srv1 dovecot: pop3(mail1@domain1): Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0, bytes=12/43
May 9 16:05:22 srv1 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0, bytes=12/43
May 9 16:05:23 srv1 dovecot: auth: Fatal: EOF when reading from /dev/urandom
May 9 16:05:23 srv1 dovecot: pop3-login: Warning: Auth connection closed with 1 pending requests (max 0 secs, pid=5672, EOF)
May 9 16:05:26 srv1 dovecot: pop3-login: Disconnected (auth process communication failure): user=<>, method=PLAIN, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86
May 9 16:05:28 srv1 dovecot: auth: Fatal: EOF when reading from /dev/urandom
May 9 16:05:28 srv1 dovecot: auth-worker(5686): shadow([email protected],xxx.xxx.x.154): unknown user
May 9 16:05:28 srv1 dovecot: auth: passwd([email protected],xxx.xxx.x.154): unknown user
May 9 16:05:28 srv1 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86, mpid=5688
May 9 16:05:28 srv1 dovecot: auth-worker(5687): shadow([email protected],xxx.xxx.x.154): unknown user
May 9 16:05:28 srv1 dovecot: auth: passwd([email protected],xxx.xxx.x.154): unknown user
May 9 16:05:28 srv1 dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86, mpid=5689
May 9 16:05:28 srv1 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0, bytes=12/43
May 9 16:05:28 srv1 dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0, bytes=12/43
May 9 16:05:33 srv1 dovecot: auth: Fatal: EOF when reading from /dev/urandom
May 9 16:05:33 srv1 dovecot: pop3-login: Warning: Auth connection closed with 1 pending requests (max 0 secs, pid=5674, Connection reset by peer)
May 9 16:05:33 srv1 dovecot: auth-worker(5691): shadow(mail6@domain3,xxx.xxx.x.154): unknown user
May 9 16:05:33 srv1 dovecot: auth: passwd(mail6@domain3,xxx.xxx.x.154): unknown user
May 9 16:05:33 srv1 dovecot: pop3-login: Login: user=<mail6@domain3>, method=PLAIN, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86, mpid=5692
May 9 16:05:33 srv1 dovecot: pop3(mail6@domain3): Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0, bytes=12/43
May 9 16:05:35 srv1 dovecot: pop3-login: Disconnected (auth process communication failure): user=<>, method=PLAIN, rip=xxx.xxx.x.154, lip=xxx.xxx.xxx.86
Click to expand...

In the exim logs i don't see anything strange only usual spam handling
 
So these lined might be the reason:

Code: 
May 9 16:00:51 srv1 dovecot: auth: Fatal: master: service(auth): child 5396 returned error 89 (Fatal failure)
 May 9 16:00:51 srv1 dovecot: auth: Fatal: EOF when reading from /dev/urandom

Make sure you're using the latest dovecot, otherwise update it with custombuild.

What do you see with

Code: 
ls -la /dev/urandom
?
 
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