OK...here's how to move a user from one server to another..
1) On the OLD SERVER:
- Log into DA
- Go to the Backup/Restore feature
- Make sure all checkboxes are checked
- Create a backup
- When complete Click on link to download it or FTP in and download from the /home/<username>/backups folder
2) On the NEW SERVER:
- Create a new account and make sure the username is the SAME AS ON THE OLD SERVER...this is IMPORTANT!
- Log into the new account and go to the Backup/Restore feature and create a backup. Why? Just a simple way to create the /backup folder.
- FTP into the new account and go to the /home/<username>/backups folder and delete the backup that just got created (theres nothing really in it anyway).
- Upload the backup from the OLD SERVER to the backup folder
- Go back into the NEW SERVERS Backup/Restore function and select the backup from the dropdown (bottom of page) and click the RESTORE button.
- On next page make sure all checkboxes are checked (Some may be greyed out..that just means theres no data for that area, like if you had no databases on the old acct)
And that's it. Site will be recreated in full, email, forwards, databases, html, settings, etc.
Whole process can take less then 10mins. And don't forget to update your nameservers.