Trouble: 550 authentication required

[brunoburan]

Hi everyone,
I am new to this forum, and the use of DirectAdmin. And I'm having problems with adapting the same as was used to CPanel.
I want to continue using the DirectAdmin, because I know that the use is phenomenal.


Well,
I'm having the following problem. I have few domains hosted on my server, which are functioning normally.
But my main domain that problems occur.

My hostname is: srv01.vipserver.com.br
My domain is: vipserver.com.br

If I send an email coming from [email protected]; get into my Yahoo mail [email protected] normally. Now if I try to reply at my email [email protected]. And [email protected] sent to the email, I get an error and the mail is not delivered.

Follows:

From: Bruno Buran <[email protected]>
To: [email protected]
Subject: test
Date: Tue, 04 Oct 2011 11:03:16 -0300



-
Att,

Bruno Buran
Technical Support Analyst

Othos Telecommunications
www.othos.com.br
+55 11 4063 6069
+55 11 8320 7063
O2C For iPhone
http://itunes.apple.com/br/app/o2c/id399213342?mt=8




But to return this email I get the following:

From: [email protected]
To: [email protected]
Subject: failure notice
Date: 4 Oct 2011 10:03:33 -0400 (4/10/2011 11:03:33 AM)


Hi This is the qmail-send program at ipabx.net.br.
I'm afraid I was not Able To Deliver your message to the Following addresses.
This is a permanent error; I've given up. Sorry it did not work in October

<[email protected]>:
46102244245 does not like recipient.
Remote host said: 550 authentication required
Giving up on 46102244245.

--- Below this line is a copy of the message.

Return-Path: <[email protected]>
Received: (qmail 36175 invoked by uid 0); 4 Oct 2011 10:03:31 -0400
Received: from unknown (HELO ASSP.nospam) ([email protected] @ 127.0.0.1)
by ipabx.net.br with SMTP; 4 Oct 2011 10:03:31 -0400
Received: from localhost ([127.0.0.1] helo = [192.168.0.231]) by ASSP.nospam
with ESMTP (ASSP 1.9.1.1), 4 Oct 2011 10:03:29 -0400
Subject: test
From: Bruno Buran <[email protected]>
To: [email protected]
Disposition-Notification-To: [email protected]
Content-Type: text / plain; charset = "ISO-8859-1"
Organization: Othos =? ISO-8859-1? Q? = E7 = Telecommunications F5es? =
Date: Tue, 04 Oct 2011 11:03:16 -0300
Message-ID: <1317736996.5469.48.camel @ bburan>
Mime-Version: 1.0
X-Mailer: Evolution 2.32.2
Content-Transfer-Encoding: 8bit
X-ASSP-Passing: authenticated
X-ASSP-ID: ASSP.nospam (m-31773-85860)
ASSP-X-Version: 1.9.1.1 (1.0.00)


-
Att,

Bruno Buran
Technique Support Analyst

Othos Telecomunicaes
www.othos.com.br
+55 11 4063 6069
+55 11 8320 7063
O2C For iPhone
http://itunes.apple.com/br/app/o2c/id399213342?mt=8


The exim log in is:

04.10.2011 18:03:29 H = ipabx.net.br [67.205.112.90] F = rejected RCPT <[email protected]> <[email protected]>: authentication required
04.10.2011 18:03:29 H = ipabx.net.br [67.205.112.90] incomplete transaction (QUIT) from <[email protected]>


Recalling that the error occurs with emails from any domain.

I've tried moving the exim.conf, and DNS and I can not solve the problem. Until they have seen something related to SMTP port 587, and authentication domain. And now also disable this in exim.conf, and the problem persists.

The odd thing is that this problem occurs only in the main domain: vipserver.com.br

With other sites hosted, this error does not occur.


Thank you,

Bruno Buran

 

[SeLLeRoNe]

What client are you using?

Did you set client to use port 587 on smtp and enabled authentication?

Have you tryed from webmail?

Is your port 25 and 587 open on firewall?

Can you correctly receive email to that address?

Regards

 

[brunoburan]

Hello, Thanks for the reply.

I tested it with Evolution, Outlook 2010 and Windows Live Mail
Is set to port 587 and SMTP authentication enabled.
I tried the webmail, and the error is the same.
The ports 587 and 25 are released by IP Tables

If I send mail from [email protected] to [email protected], usually receive
But if I do the opposite, sending email from [email protected] to [email protected], I get the error message 550 Authentication Required, and the mail is not delivered.

I did a test to change a function of exim.conf

local_domains = vipserver.com.br

And now the error is: "Unknown User"

I think it's something related to permission of the local domain, something like that. But I do not know what else to do.

 

[SeLLeRoNe]

Actually the part that i dont understand (sorry my native language is not english) is this...

if sending from outside to inside report auth required that (usually) would mean that outside mail server is requiring for it...

but from you log is your server requesting an auth so thats strange, have you tryed to restore exim.conf with the orignal one?

Regards