Troubles logging in - Visual InterDev, telnet and SSH

[woops]

Hi,

I recently opened an account with 8-95 to host a site that I am creating. However, I am having some problems even getting started (and yes, I *am* a newbie, so please bear with my ignorance :->);

- I am using MS Visual InterDev and want to connect to the site, but even though I enabled FrontPage Extensions, it is unable to connect (I get the following error:

"Server Error: An error occurred accessing your FontPage web files. Authors - if authoring against a web server, please contact the webmaster [...] (Error code = 80004005)"

I have tried connecting both with and without "www." in front of my domain name, but to no avail.

- If I try to login via either SSH or a telnet session, I am still unable to connect. I have tried entering what I think is the login information from the welcoming email from 8-95.com, but either I am doing something fundamentally wrong, or the information provided there is not correct.

To be more specific, this is the email I got (with the actual data <masked out>):

- - -

Greetings,

Thank you for chosing our service to meet your web hosting needs.

Your account has been created with the following details:

Username: <USERNAME>
Password: <PASSWORD>
Domain: <DOMAIN_NAME>.com

To log in immediately, follow this link, using your username and password:

http://<IP_ADDRESS>:2222/

Once your domain resolves, you will be able to follow this link:

http://<DOMAIN_NAME>.com:2222/

Bandwidth: XXX Megabytes
Disk Space: XXX Megabytes

Virtual Domains: X
Subdomains: unlimited

POP Email Accounts: unlimited
Email Forwarders: unlimited
Email Autoresponders: unlimited
Email Mailing Lists: unlimited
POP Server: mail.<DOMAIN_NAME>.com
SMTP Server: mail.<DOMAIN_NAME>.com

Login: <USERNAME>
Password: <PASSWORD>

FTP accounts: unlimited
Anonymous FTP: OFF
FTP Server: ftp.<DOMAIN_NAME>.com
Login: <LOGIN>
Password: <PASSWORD>

IP: <IP_ADDRESS>
Use <IP_ADDRESS>/~<LOGIN> to access it until the domain resolves.

Please use these dns servers for your domain. They can be changed through your
domain registrar.

NS1: <NS1>.8-95.com
NS1 IP: <IP_ADDRESS>
NS2: <NS2>.8-95.com
NS2 IP: <IP_ADDRESS2>

MySQL Databases: unlimited
Domain Pointers: unlimited
SSH Access: OFF
Secure Socket Layer: ON
CGI: ON
DNS control: ON

Once again, thank you for choosing our hosting service
Please don't hesitate to contact us if you have any questions

To learn about the DirectAdmin control panel, you can find much helpful
information at http://www.site-helper.com/

To open a trouble ticket please visit http://support.8-95.com/helpdesk/

If you have any problems at all please let us know.

Thank you!

- - -

When connecting from VisualInterDev, SSH and telnet, what should my login information be? I think I already tried all combinations of the above, without any luck.

Thanks,

Erik

PS. I was able to create a website locally (localhost) that works with that Visual InterDev (using the FrontPage vinavbar Component for building menus) and I uploaded all the files using the FileManager, but the components don't seem to work correctly on the server, probably because they are not properly registered.

 

[DirectAdmin Support]

Hello,

Firstly, you account doesn't have ssh enabled, so SSH and telnet will not work (telnet is never enabled anyway).

I have no clue what VisualInterDev is setup to connect with, so I can't say what the problem is.. if it's using the frontpage server extensions, then ask your hosts to check the logs:

/var/log/httpd/error_log
/var/log/httpd/suexec_log
/var/log/httpd/fpexec_log
/var/log/httpd/domains/domain.com.error.log

If you're using frontpage, the login/pass should be the same login/pass that you use to connect to DA.

John

 

[bobsmart]

What if its on a shared IP?

To log in immediately, follow this link, using your username and password:

http://<IP_ADDRESS>:2222/

What if the site is on a shared IP? How can you access the site/ftp/admin before the name resolves? This would be very helpful for development purposes - before you want to make the server live on your new box?

Is this possible?

 

[scsi]

http://ip/~username

 

[nobaloney]

Note that many sites will NOT work when accessed the way scsi mentions. We no longer recommend that. Instead we recommend setting the IP# to your domain name in your local (desktop/laptop) hosts file. On Linux/Unix/OS-X desktops you can find the file, with examples, in /etc/hosts, and on MS-Windows somewhere in the windows directory path; make a link to it on your desktop to make it easier to use.

Jeff

 

[scsi]

I always just add a custom serveralias of USERSDOMAIN.myhostingdomain.com when users need to get to their site temporarily. Very easy to do with domain pointer section.

 

[nobaloney]

It's a great suggestion, scsi, and will work under most circumstances. The two circumstances under which it won't work are:

1) If the site uses bad practices and calls pages by full URL path instead of just directory paths.

2) If the site calls a secure page, which of course requires the full URL path.

Which is why we recommend using the hosts file. However I agree that this will work for most sites.

Jeff