Solved Trying to get cron working for reseller account

[NTT]

Edited this to simplify things a bit.

I have a cron script I'm trying to run for osTicket. If I run this from the command line when logged in as the appropriate user or as root it runs successfully.

 /usr/local/bin/php -f /home/ntt/domains/wellbuiltnetworks.net/public_html/api/cron.php

But when I put that same command into the cron section of directadmin for the user in question it apparently never triggers.

Where should I look to figure out why it's not going off as I expect it to?

 

[Active8]

Add the cron in the user account, log in as user and add it form there
Be sure that the user have cronjob activated in is package

 

[NTT]

Well, I deleted it and re-added it. Seems to be working now. Weird.

Thanks, Active8.