uebimiau-no email content

[inferencia]

Hello everyone,

I have a client that uses /webmail and when he opens an email sent to him, no content for that email shows up. I've tested it on serveral PCs with several browsers, and it works fine, but he has sent me screen shots and indeed no message shows up for emails sent to him (including ones I've sent to him)

I searched the forums all the way back to 2004 uebimiau keyword, and haven't found a similar issue.

Any ideas of how I can troubleshoot a little better ?

Thanks