Uebimiau Webmail - "It was not possible to send this Email"

H

hbhb

Verified User
Joined
Mar 31, 2008
Messages
16
Hello,

I have a new directadmin server with Uebimiau "Clean" theme as my default http://domain.com/webmail

My server also has Squirrelmail installed using http://domain.com/squirrelmail

The problem with my Uebimiau is that whenever I try to compose a new e-mail and click send, it says:

It was not possible to send this Email,
Check the Address and Try again.

How do I troubleshoot this issue?
 
Have you checked /var/log/maillog

More then likely that is where it is logging to.
 
This is what I see while I try to login to webmail:

May 24 22:22:23 central spamd[2648]: prefork: child states: II
May 24 22:30:02 central dovecot[2407]: auth(default): shadow(test@test.com,127.0.0.1): unknown user
May 24 22:30:02 central dovecot[2407]: auth(default): passwd(test@test.com,127.0.0.1): unknown user
May 24 22:30:02 central dovecot[2407]: pop3-login: Login: user=<test@test.com>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
May 24 22:30:05 central dovecot[2407]: POP3(test@test.com): Disconnected: Logged out top=282/433180, retr=0/0, del=0/282, size=9055593

After I compose & send an email, there is no new log message... I assume nothing from the log.
 
2008-05-30 11:40:41 1K214L-0006Rm-3I H=localhost (84.223.189.126) [127.0.0.1] F=<info@domain.com> temporarily rejected after DATA


i got same problem, when i try to send email with uebimiau i got "cannot send email" error.. and in log it show this...

and when i write from another server to this email ive a return message that say "unrouteable addres" or something like that with a message that say that is a permanent error...

can someone help me?

thanks
 
Not sure :(.

Check to make sure that the return address set by uebimiau is workable, and routable from your server, and that the DNS on your server is working. (Can your system resolve DNS?)

Jeff
 
yes all dns are ok, is a new box just installed...
for make email work id to comment this

#acl_smtp_data = check_message


in exim.conf
 
The only code we put into check_message ACL is to check against ClamAV.

If the code doesn't work for you and you have ClamAV properly installed, then we need to find out why the messages aren't going through ClamAV.

Jeff
 
I meant to write "going through ClamAV'; I've fixed my post.

I think I've read somewhere on these forums that outgoing messages aren't going through ClamAV. If you can't find a reference in the forum you might want to check with DirectAdmin support, here.

Jeff
 
could please help me to find out that messages? my english is not so good and i always cannot find exactly what i need with search :)

thanks
 
I can't find that post; I may have seen it somewhere on a different forum :(.

Can you please post the section of your exim.conf file immediately following the line:
Code: 
check_message:
until the next line ended with a ":" sign?

Thanks.

Jeff
 
# ACL that is used after the DATA command
check_message:
deny message = This message contains malformed MIME ($demime_reason)
demime = *
condition = ${if >{$demime_errorlevel}{2}{1}{0}}
deny message = This message contains a virus or other harmful content ($malware$
demime = *
malware = *
deny message = This message contains an attachment of a type which we do not ac$
demime = bat:com:pif:prf:scr:vbs
warn message = X-Antivirus-Scanner: Clean mail though you should still use an A$
accept
 
Some of the lines appear to be cut off. Please check your section against mine, here.

If yours is correct (and you simply cut some off in your cut and paste) then check to make sure that clamd is running, and that you're using one of the lines below, matching how ClamAV is installed:
Code: 
# av_scanner = clamd:/var/run/clamav/clamd
# av_scanner = clamd:/tmp/clamd
# av_scanner = clamd:127.0.0.1 3310
Jeff
 
# ACL that is used after the DATA command
check_message:
deny message = This message contains malformed MIME ($demime_reason)
demime = *
condition = ${if >{$demime_errorlevel}{2}{1}{0}}
deny message = This message contains a virus or other harmful content ($malware_name)
demime = *
malware = *
deny message = This message contains an attachment of a type which we do not accept (.$found_extension)
demime = bat:com:pif:prf:scr:vbs
warn message = X-Antivirus-Scanner: Clean mail though you should still use an Antivirus
accept


ok i pasted again :)
 
Please in the future if you see that your post has accidentally created smileys, go to the advanced edit section and turn of automatic smileys, so we can see what you mean; I've done it for you; I've corrected the line that looked like:
demime = bat:com:pif:prf:scr:vbs
Click to expand...

Your ACL is set up properly.

Which means either that clamd isn't running or you're not calling it properly.

As I wrote in my previous post, you need one and only one of these lines near the top of your exim.conf file:
Code: 
# av_scanner = clamd:/var/run/clamav/clamd
# av_scanner = clamd:/tmp/clamd
# av_scanner = clamd:127.0.0.1 3310
But I made a mistake above; your line should NOT be commented out.

You need one of these lines:
Code: 
av_scanner = clamd:/var/run/clamav/clamd
av_scanner = clamd:/tmp/clamd
av_scanner = clamd:127.0.0.1 3310
And ONLY one.

It should NOT be commented out.

And which line you use MUST conform to which way you've installed ClamAV.

Jeff
 
Where did you get that line from? Does it match a file that exists on your server?

Jeff
 
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