UNABLE to get any support

[IH-dan]

I have emailed support, billing and sales at directadmin.com and received no response for almost 48 hours now.

I need to update my billing information ASAP.

Will someone from DirectAdmin please contact me immediately?

 

[IH-dan]

Still nothing after 6 days

It has been 6 full days now and still no response. Is anyone else getting a response from Direct Admin?

 

[SeLLeRoNe]

Try use this form: https://www.directadmin.com/clients/safesubmit.php

Regards

 

[IH-dan]

Try use this form: https://www.directadmin.com/clients/safesubmit.php

Regards

Thanks, but I saw your update in other posts and have been trying this too for several days with no response.

 

[chatwizrd]

Then something is wrong with your email you are using on the form. Go create a new one at yahoo.com, live.com or gmail.com

 

[nobaloney]

It has been 6 full days now and still no response. Is anyone else getting a response from Direct Admin?

I can assure you that the last time I wrote DirectAdmin Support was yesterday evening, and the last time I got a respnse from them was about six hours later.

Jeff

 

[IH-dan]

10 days now with no response. I have emailed completed the web form using multiple email addresses and they are not responding. Any other ideas to get them to respond?

 

[nobaloney]

Please do not double post. Please do not register multiple usernames in an attempt to avoid being detected double-posting.

 

[LC-dan]

Jeff, as you are getting responses from Direct Admin as the moderator, would you be willing to ask them to please respond to me directly so I don't have to keep posting here?

 

[nobaloney]

I've replied by PM.

Jeff