Unable to Load Inbox in Roundcube

[kkuti]

Hello All
I am having an error as in the attached image. The Inbox (via RoundCube) will not load with the attached error coming up. All the other folders are loaded with their mails.
I tried rebuilding the Dovecot cache by deleting all the Dovecot cache files and then logging in again whereupon the Dovecot index files are rebuilt again.
Unfortunately that has made no difference.
Thought it might be a permissions issue so I am ran the /usr/local/directadmin/scripts/./set_permissions script, that took a while but the issue persists.
I am able to access the account via my mobile devices but cannot via Roundcube
Any ideas please..Thanx

 

[kkuti]

For all it's worth, I have resolved the problem.
Checked the Roundcube logs in /var/www/html/roundcube/logs
The error.log file had the errors below
================================
[03-Dec-2023 14:45:24 Europe/London] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /var/www/html/roundcubemail-1.5.2/program/lib/Roundcube/rcube_result_index.php on line 272
[03-Dec-2023 14:46:23 Europe/London] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /var/www/html/roundcubemail-1.5.2/program/lib/Roundcube/rcube_result_index.php on line 272
=================================

This is caused by the setting below
memory_limit = 128
Changed this limit to 256

Problem resolved for now but will update if it re-occurs.

Hope this helps somebody out there.............