unable to set up FTP user

[Stephers]

Am having trouble setting up FTP users on one of our DA sites. (IP static)

While the FTP account appears to be set up on the DA control panel ...

User () Ftp account with the root directory as
the users name in the public_html directory

... I cannot access the site with CuteFTP ...

ERROR
COMMAND:> CWD /public_html
550 /public_html: No such file or directory
ERROR:> Requested action not taken (e.g., file
or directory not found, no access).

Have tried several permutations with no luck.

Do not have this problem on other DA sites on the same server.

Has anyone else run into this?

 

[nobaloney]

Did you check to see if the public_html directory exists, and if so, if it has the proper ownership and permissions?

Jeff

 

[Stephers]

Thanks for your reply, Jeff.
yes, public_html exists
permissions: lrwxrwxrwx
which seem to be the same as the sites where I am not having any trouble accessing FTP accounts with Cute

 

[nobaloney]

You're looking at the public_html link at the username level?

How about the real public_html directory at:

<username>/domains/example.com/public_html

?

Jeff

 

[xeryph]

In public_html try:

chown -R username:username *

it should help.

 

[nobaloney]

DirectAdmin has changed how it uses file ownership and permissions in the public_html directories several times and if you've got an older copy of DA (ours go back almost three years) you'll find that your server may have several different schemas, in sites created over several years.

If you change everything to <user>:<user> you may find some older sites on your system won't work properly until you change their permission settings as well.

Jeff