Unable to use FTP on admin account

[patrickkasie]

Dear DirectAdmin forum,

How do you make a backup from one DA server to another DA server? Sounds easy enough, fill in the IP address, username and password in the admin backup page. But I get an access denied and it returns that the password is incorrect. That's odd, I can connect with that password through SSH. I also have this problem when trying to connect using my own computer and FTP.

Both servers use Pure FTP.

 

[Richard G]

I also have this problem when trying to connect using my own computer and FTP.

Try using the external ip in DA instead of the internal ip and see if that works.
Also you selected "secure FTP" so be sure to have that setup on the other DA server or otherwise try with that option deselected.
Also be sure on the remove server the passive ports are present and open in the firewall.

 

[patrickkasie]

Using the external IP didn't work instead of the internal IP
I've tried disabling the firewall (by putting CSF on VPS24 on test)
I've tried without Secure FTP
All at once
Tried with both my own PC as well as server to server. Neither worked

 

[Richard G]

So if you try local it works? Odd.

In that case I would suggest to change the admin password via SSH so the FTP pass also gets changed.