Update Error

sde

Verified User
Joined
Sep 11, 2004
Messages
213
Location
Temecula, CA
anyone know the cause of this?

Subject: *** An error has occurred while trying to update the software ***
This is an automated message notifying you that an error has occurred while trying to update the software.
The generated error message is as follows:

Error restoring file /usr/local/directadmin/update.tar.gz :
gzip: stdin: not in gzip format
/bin/tar: Child returned status 1
/bin/tar: Error exit delayed from previous errors
: tar returned error code 512<br>
<br>


Please contact JBMC-Software, including the error message. Failure to do so could result in an inactive control panel.
 
Generally it means you didn't get the tar.gz file, but rather an error message. Read the contents of the tar.gz file with an ordinary editor.

It often happens when you've changed your IP# or youre license isn't paid/current.

To correct these issues contact DA Sales.

Jeff
 
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